Jennifer Lopez and Black Keys Tour Cancellations Raise Questions for Industry

For the concert business, 2023 was a champagne-popping year. The worst of the pandemic comfortably in the rearview, shows big and small were selling out, with mega-tours by Taylor Swift, Beyoncé, Drake and Bruce Springsteen pushing the industry to record ticket sales.

This year, as with much of the economy, success on the road seems more fragile. A string of high-profile cancellations, and slow sales for some major events, have raised questions about an overcrowded market and whether ticket prices have simply gotten too expensive.

Most conspicuously, Jennifer Lopez and the Black Keys have canceled entire arena tours. In the case of the Black Keys — a standby of rock radio and a popular touring draw for nearly two decades — the fallout has been severe enough that the band dismissed its two managers, the industry giant Irving Azoff and Steve Moir, those men confirmed through a representative.

At Coachella, usually so buzzy that it sells out well before any performers are announced, tickets for the second of the California festival’s two weekends were still available by the time it opened in April.

Those issues have stoked headlines about a concert business that may be in trouble. But the reality, many insiders say, is more complex, with no simple explanation for problems on a range of tours, and a business that may be leveling out after a couple of extraordinary years when fans rushed to shows after Covid-19 shutdowns.