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    Documentary Critical of Disney, From the Disney Family

    A harsh portrait of pay inequality at the company, premiering at Sundance on Monday, was directed by the granddaughter of one of the founders.Three years ago, Abigail E. Disney began to publicly excoriate the Walt Disney Company for its “obscene” pay inequality, with Robert A. Iger, who was then chief executive, at one end of the scale and hourly theme park workers at the other. The company founded by her grandfather and great-uncle repeatedly returned fire, at one point calling her assertions a “gross and unfair exaggeration of the facts.”But Ms. Disney has refused to back down, even though the company recently agreed to a 16 percent raise for certain theme park workers. In fact, she is escalating her campaign — and, for the first time, bringing along two of her three siblings.“The American Dream and Other Fairy Tales,” an activist-minded documentary about the pay gap between corporate haves and have-nots, will premiere on Monday as part of the Sundance Film Festival, which is being held digitally because of the pandemic. Ms. Disney and Kathleen Hughes directed the film; Ms. Disney’s sister, Susan Disney Lord, and a brother, Tim, are among the executive producers. The movie positions the entertainment company that bears their name as “ground zero of the widening inequality in America.”To paint that harsh picture, Ms. Disney and Ms. Hughes profile four Disneyland custodians, who, at the time of filming (prepandemic), earned $15 an hour. They all struggle mightily with soaring housing costs in Southern California. One says he knows Disneyland workers who have had to “make a decision between medication or food.”Intermittently, the filmmakers cut to photographs of Mr. Iger, who was Disney’s chief executive from 2005 to 2020, a period of stunning gains for stockholders (including Ms. Disney and other members of her family). Viewers are reminded that Disney awarded him a pay package in 2018 worth $65.6 million. Stock awards tied to the acquisition of 21st Century Fox assets made up 40 percent.Ms. Disney and her sister are then shown reminiscing about their grandfather, Roy O. Disney, who founded the company in 1923 with his brother, Walt. “I cannot see him taking $66 million home for a year’s work in the same year when, at the same company, people can’t afford food,” an indignant Ms. Disney says. Her sister responds, “That would never have happened — that would never have happened.”The Disney family has not been involved in managing Disney since their father, Roy E. Disney, stepped down from the board in 2003 and led a shareholder revolt that resulted in Mr. Iger’s ascension. Roy E. Disney died in 2009.The New York Times was allowed to view the film ahead of its premiere. Disney, which was not given early access, responded to queries about the film’s content and tone with the following statement:“The well-being and aspirations of our employees and cast will always be our top priority. We provide a leading and holistic employment package that includes competitive pay and comprehensive benefits for our cast members to grow their careers and care for their families. That starts with fair pay and leading entry wages, but also includes affordable medical coverage, access to tuition-free higher education, subsidized child care for eligible employees, as well as pathways for personal and professional development.”The statement added, “We are committed to building on our significant efforts to date.”Recent developments at Disneyland cut against the film’s narrative. In December, unions representing 9,500 custodians, ride operators and parking attendants ratified a new contract that lifts minimum starting pay to $18 an hour by 2023 — up from $15.45 last year, a 16 percent increase — and includes seniority-based bonuses. Disneyland has almost returned to full staffing after being closed for more than a year because of the pandemic, a spokeswoman said. The Anaheim resort employs roughly 30,000 people.Mr. Iger has also left the company. Ms. Disney tells viewers that she decided to make the film because she was frustrated and angry at his “curt” response to an email she sent him in 2018 about theme park employee pay. He declined to comment for this article.Ms. Disney has faced claims of discrimination and unfair treatment from former employees at one of her companies, Level Forward, which helps finance and produce entertainment projects with a social justice focus. (“There’s fair criticism in there,” Ms. Disney told The Hollywood Reporter last year.)In an interview via Zoom, Ms. Disney and Ms. Hughes, an Emmy-winning television newsmagazine producer, said they were “encouraged” by the Disneyland pay increase but said it wasn’t enough — that around $24 an hour was the needed “living wage.”“If everything’s different, then why did the new C.E.O. walk away with $32.5 million for a not very profitable year?” Ms. Disney said. She was referring to Bob Chapek. Disney reported $2 billion in profit for 2021, compared to a loss of $2.8 billion in 2020. Before the pandemic, Disney was generating $10 billion annually in profit.The filmmakers are still looking for a distributor. They hope to use Sundance to generate interest from Netflix, Amazon Prime Video, Apple TV+ or another Disney competitor. In addition to its condemnation of Disney, “The American Dream and Other Fairy Tales” takes on a host of complicated subjects, including the evolution of capitalism, shifting government economic policies and racial injustice.“I want changes to the entire system — from C.E.O.s generally and from Wall Street especially — that result in the recognition of the dignity and humanity of every single worker,” Ms. Disney said.Ms. Disney is a prominent member of the Patriotic Millionaires, a group that pushes for higher taxes on businesses and wealthy individuals like themselves. As she has said over the years, it is a position that some of her own family members have a difficult time understanding. (That appears to include a brother, Roy P. Disney, who has supported Mr. Iger and is not involved with “The American Dream and Other Fairy Tales.”)Lest anyone think the film is her final word on the subject of pay inequality at Disney and other companies, she ends her documentary with these words: “To be continued.” More

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    No Lion, the Skipper Is the Real King of the Jungle Cruise

    Bad jokes and puns are part of a Disneyland job that has been immortalized in a new film. Those who’ve held the role at the theme park never really leave it behind.In 1916 Brazil, Skipper Frank Wolff runs the cheapest jungle cruise on the Amazon. And undoubtedly the cheesiest, as he introduces tourists to the river’s wondrous sights with a spiel overflowing with doozies.“If you look to the left of the boat, you’ll see some very playful toucans. They’re playing their favorite game of beak-wrestling. The only drawback is, only two can play.”“The rocks you see here in the river are sandstone. But some people just take them for granite. It’s one of my boulder attractions.”And the highlight of the tour: “Ladies and gentlemen, get ready for the eighth wonder of the world,” he says, building toward the climax, as his rickety steamboat passes behind a makeshift waterfall. “Wait for it … the backside of water!”Frank’s guests may groan and roll their eyes at his droll banter in Disney’s “Jungle Cruise,” starring Dwayne Johnson as the swaggering skipper and arriving July 30 on Disney+ and in theaters. But the skippers and their spiels — corny jokes and bad puns, the cringier the better — have been the real stars of the Jungle Cruise attraction since the first one opened at Disneyland in 1955. Take them away and the seven-minute fantasy boat trip along rivers in South America, Asia and Africa, inspired in part by “The African Queen,” might be just another ride down a fake waterway with fake scenery.It’s also one of the rare performing jobs at a Disney theme park where the skippers can weave their own personalities into the script — from dry and geeky to animated and flamboyant — and get guests in on the action. “It’s this alchemy that happens” that few attractions can replicate, said Alex Williams, a former skipper who now works for the Disney fan club D23.With the new movie as well as the ride’s freshly reimagined story line, the Jungle Cruise is in the spotlight now, and no one is feeling it more than the skippers themselves.“We’re all just really excited about being able to share this experience with everyone and being the inspiration for the movie,” said Flor Torres, a “lead” on the attraction.“Once a skip, always a skip.” That’s the motto of skippers who’ve held a job requiring them to maneuver a boat while performing a stand-up routine dozens of times across an eight-hour day.Puns and jokes about the “backside of water” abound on the ride at Disneyland.Don Kelsen/Los Angeles Times, via Getty Images“People really take that to heart,” Torres added of the motto. “I know skippers that have worked here maybe 20, 30 years ago, and they still come by and talk to us like they were just here yesterday.”A handful have wisecracked their way to bigger stages, like Ron Ziegler, the White House press secretary for President Richard M. Nixon; the filmmaker John Lasseter; Steve Franks, a screenwriter and the creator of the TV series “Psych”; and, it’s said, the actor Kevin Costner. (Alas, stories that Robin Williams and Steve Martin honed their humor at the helm are apparently only myths.)Other former skippers have recounted their experiences on podcasts like “Tales From the Jungle Crews” and “The Backside of Water,” or provided pandemic uplift in Freddy Martin’s “World Famous Jungle Cruise” video and its sequel.And a bold few have revealed some not-Disney-approved antics in books like “Skipper Stories: True Tales From Disneyland’s Jungle Cruise,” a compilation of six decades of anecdotes from former skippers, including the author, David John Marley.To wit: The ritual of becoming a “real skipper” by peeing in the river at night. The Jungle Justice inflicted on skippers who abused their break time (they found themselves suddenly scheduled for upward of 90 minutes of nonstop cruises without water or a bathroom stop). The off-hours party where $2,000 was spent on alcohol and condoms.A good skipper is an extrovert, a nut and somewhat of a rogue. At least that’s how Bill Sullivan, who joined the Jungle Cruise in 1955, once put it. His own skipper colleagues included a man who arrived one morning with chameleons around his neck.They didn’t have much of a script in the beginning so the men wrote their own, Sullivan, who eventually became vice president of the Magic Kingdom, recalled in 2008. (Women didn’t become skippers until the mid-1990s.)Johnson with Emily Blunt in the film, which now incorporates a bit of the ride patter.DisneyThe spiel had been repeatedly fine-tuned by the time Franks landed his gig in the late 1980s. And venturing from it was ill-advised.“You would hear these stories about supervisors hiding in the jungle, listening for people going off-book, but if that was true, they would have canned me on Day 2,” he said. “I knew I wanted to make movies, and I was doing stand-up at the time. And as soon as we got around the first corner, I was working in material.”Franks stayed at Disneyland for eight and a half years, writing the script for Adam Sandler’s “Big Daddy” while monitoring the Enchanted Tiki Room.Crews may have been rowdier back in the day, but “today we’re much more conservative, a little less the Wild West,” said Kevin Lively, one of two skippers chosen to represent Disneyland at Tokyo Disney Resort’s 25th anniversary celebration in 2009. (There’s also a Jungle Cruise at Walt Disney World and Hong Kong Disneyland.)Lively now works as a Disney Imagineer, developing skipper spiels and contributing “gnu” magic to the attraction, which has replaced racist elements like spear-throwing African “headhunters” with a story about Felix Pechman XIII, “the unluckiest skipper on the dock.”And when the “Jungle Cruise” movie needed an injection of humor, Lively was on it.“I shotgun-blast puns and references and Easter eggs to them, and let them kind of just run amok,” he said. “There’s stuff in there that I think all these skippers will get, which just makes me over-the-moon happy. They really showed their love of the attraction in that film.”Skipper Frank’s ersatz Amazon tour wasn’t in the original script, said Jaume Collet-Serra, the movie’s director. But once the filmmaker had ridden the actual Jungle Cruise and witnessed reactions to that “backside of water” joke, he knew what he had to do.Treat the audience to a mini-Jungle Cruise experience.“I was like, let me give them what they want for two minutes and then I’ll give them more, but at least they’ll be happy early,” he said. “You know, ‘Here is what you came for — now let the movie begin.’” More