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    The Eleven Madison Park Hospitality Guru Who Worked on ‘The Bear’ Opens Up

    Will Guidara, who has a co-producing and writing credit on Season 3, talks about the power of surprise and the calling of restaurant work.Until Season 3 of “The Bear,” only viewers who understood restaurant hospitality at its highest levels could spot the Will Guidara Effect.Mr. Guidara was the Paul McCartney to chef Daniel Humm’s John Lennon at Eleven Madison Park, the acclaimed New York City restaurant they once co-owned. During their 13 years together, the staff’s signature was delivering to diners small delights and outrageous surprises based on guest research and bits of overheard conversation. . He once made a quick run to buy a dirty-water dog that Mr. Humm cheffed up with quenelles of sauerkraut and relish and delivered it to a table of food-focused tourists who had mentioned they were leaving town without tasting a New York hot dog.Mr. Guidara’s book “Unreasonable Hospitality” first made a cameo in the show’s second season. The episode, called “Forks,” traces the evolution of the sweet but troubled Richie Jerimovich (played by Ebon Moss-Bachrach) who had been running the sinking Chicago sandwich shop that is at the center of the show. When it transforms into a fancy restaurant called the Bear, Richie finds his calling as a hospitality professional after he puts on a suit and spends a week learning service at a restaurant with three Michelin stars.While he’s training, a waiter overhears a family say they are bummed to leave Chicago without trying deep-dish pizza. Richie runs to Pequod’s pizza shop, brings back a pie and the chef, with a cookie cutter and some micro basil, turns it into a modernist dish that Richie delivers to the astonished guests. It’s pure Guidara.Richie learns from Mr. Guidara’s best-selling book “Unreasonable Hospitality.”FXThis season, Mr. Guidara was listed as a co-producer and given a story credit on an episode titled “Doors.” Sharp-eyed viewers noticed his “WG” initials when Richie texts someone about a restaurant closing, and he has a significant cameo in the season finale, delivering an impassioned speech about hospitality that begins, “There’s a nobility in this.”We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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    On ‘The Bear,’ Staging at a Fine-Dining Restaurant Is Rosier Than Reality

    Real-life chefs said the portrayal of haute cuisine work was a bit soft-focus.In its second season, the hit FX show “The Bear” ventures into the world of fine dining. As the scrappy Chicago restaurant crashes toward a reopening, two of the employees leave to apprentice at top restaurants in Chicago and Copenhagen.They wake up early and stay late. One polishes forks for hours, the other practices the same pastry techniques over and over and over. They see excellence, and they learn. In fine dining, this sort of apprenticeship is called a “stage,” which rhymes with “mirage.”But for a show often praised for its realistic portrayal of restaurant life, “The Bear” depicts haute cuisine staging as much more personal and touchy-feely than some chefs remembered.After a yearslong industrywide upheaval over work culture and questions about the long-term sustainability of the fine-dining model, some chefs said the show could give diners a frustratingly sunny impression of the realities of working in fine-dining restaurants.“It’s kind of a soap opera,” said Kwang Uh, the chef of Baroo, which is preparing to reopen in Los Angeles. “It’s not a documentary.”Mr. Uh, who runs Baroo with his wife, Mina Park, staged for three months at Noma, in Copenhagen, which recently said it would close its doors to diners.In “The Bear,” Marcus, the pastry chef played by Lionel Boyce, also travels to Copenhagen to stage at a restaurant that closely resembles Noma, though it’s never named in the show.In his very first task, Marcus positions ingredients with long tweezers, focusing in the quiet kitchen on preparing a full dish.Mr. Uh said that rarely happens, even with seasoned chefs. When he arrived at Noma, he had eight years of experience and had even managed restaurants, including Nobu Bahamas. But in the beginning, he picked herbs at Noma and sawed bones for marrow by hand.“Maybe he’s more of a V.I.P.?” Mr. Uh said of Marcus.Eric Rivera, a chef based in Raleigh, N.C., who also staged at Noma said: “Ninety-five percent of your day is cleaning stuff, picking stuff. You’re not plating dishes.”Two of the chefs on “The Bear” also go to culinary school, where they learn knife skills.HuluRichie, played by Ebon Moss-Bachrach, stages at a top restaurant in Chicago. (It is also not named, but the scenes were filmed at Ever, which has two Michelin stars.)In one scene, he peels mushrooms with the executive chef, Chef Terry, played by Olivia Colman. As they work side by side, she quickly reveals an extraordinarily personal detail: memories from her dead father’s notebooks.“That would probably never, ever happen,” said Stephen Chavez, who teaches at the Institute of Culinary Education’s Los Angeles campus.Mr. Rivera also found such a scenario far-fetched. “It’s obscenely rare that stages will even be able to meet the chef,” he said.He also doubted that an employee at a scrappy restaurant in Chicago could afford to go live in Copenhagen and work at the restaurant, which did not pay its interns until recently.“That’s what that show does — they paint this rosy picture of even how it is,” Mr. Rivera said. He added, “This is like, puppies and rainbows.”And “The Bear” addresses the changing culture of kitchens, though neither portrayal is necessarily accurate.In Copenhagen, the chef training Marcus, played by Will Poulter, does not raise his voice as he corrects Marcus’s technique. “No, again, Chef,” he says. “No, worse. Again, Chef.” Firm, but even.Marcus has a wonderful time, but unpaid restaurant interns at some of Copenhagen’s top restaurants reportedly faced abuse and dangerous working conditions for years.Still, many chefs said, the show gets a lot right.Both chefs start early — Marcus arrives at 4:50 a.m. — and both head home after dark.At Noma, stages often work 15 hours, said David Zilber, who is the former director of the Fermentation Lab. Mr. Rivera said he regularly started at 8:30 a.m. and left at 2 a.m.Richie, right, played by Ebon Moss-Bachrach, gets into the excellence of Ever.Chuck Hoades/FXAnd at both stages, they see the cultish commitment to excellence at top restaurants.In Chicago, for instance, Richie shines forks for a full shift. He’s furious, swearing and throwing the cutlery until his mentor sets him straight.“Do you think this is below you, or something?” he asks Richie, before launching into a monologue. Shining forks is about respect, about standards. “Every day here is the freaking Super Bowl.”That part is accurate, too, said Amy Cordell, the director of hospitality for the Ever Restaurant Group. Cleaning silverware is not grunt work, she said. It’s an important detail, just like all the other important details.“There’s no one job that is more or less important than another,” she said. “Finding the perfect cook doesn’t come from them showcasing their knife skills. It comes from how they sweep the floor.”Even with the long hours, the precarity and the low pay, many cooks still agree that stages are essential learning experiences.Hannah Barton, a manager at Herons in North Carolina, staged at Ever for just two days.It has changed the way she does seating, and even the way she hires new staff members, she said.“It seemed like everyone in that building had also drunk the Kool-Aid,” she said. “I wish that all of my servers could have that exact same mentality.” More