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      Pandemic Woes Lead Met Opera to Tap Endowment and Embrace New Work

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      Facing tepid ticket sales, the company will withdraw up to $30 million from its endowment and stage more operas by living composers, which have been outselling the classics.Hit hard by a cash shortfall and lackluster ticket sales as it tries to lure audiences back amid the pandemic, the Metropolitan Opera said Monday that it would withdraw up to $30 million from its endowment, give fewer performances next season and accelerate its embrace of contemporary works, which, in a shift, have been outselling the classics.The dramatic financial and artistic moves show the extent to which the pandemic and its aftermath continue to roil the Met, the premier opera company in the United States, and come as many other performing arts institutions face similar pressures.“The challenges are greater than ever,” said Peter Gelb, the Met’s general manager. “The only path forward is reinvention.”Nonprofit organizations try to dip into their endowments only as a last resort, since the funds are meant to grow over time while producing a steady source of investment income. The Met’s endowment, which was valued at $306 million, was already considered small for an institution of its size. This season it is turning to the endowment to cover operating expenses, to help offset weak ticket sales and a cash shortfall that emerged as some donors were reluctant to accelerate pledged gifts amid the stock market downturn. As more cash gifts materialize, the company hopes to replenish the endowment.To further cut costs, the company, which is giving 215 performances this season, is planning to reduce the number of performances next season by close to 10 percent.The Met’s decision to stage significantly more contemporary operas is a remarkable turnabout for the company, which largely avoided newer works for many decades because its conservative audience base seemed to prefer war horses like Puccini’s “La Bohème,” Verdi’s “Aida” and Bizet’s “Carmen.”But as the Met staged more new work in recent years that dynamic has begun to shift, a change that has grown more pronounced since the pandemic: While attendance has been generally anemic, contemporary works including Terence Blanchard’s “Fire Shut Up in My Bones” last season and Kevin Puts’s “The Hours” this season drew sellout crowds. (Verdi’s “Don Carlo,” by contrast, ended its run this month with 40 percent attendance.)Read More on the Coronavirus PandemicBoosters: Americans who received updated shots for Covid-19 saw their risk of hospitalization reduced by roughly 50 percent this fall compared with certain groups inoculated with the original vaccines, the Centers for Disease Control and Prevention reported.Seniors Forgo Boosters: Nearly all Americans over 65 got their initial Covid vaccines. But only 36 percent have received the bivalent booster, according to C.D.C. data.Free at-Home Tests: With cases on the rise, the Biden administration restarted a program that has provided hundreds of millions of tests through the Postal Service.Contagion: Like a zombie in a horror film, the coronavirus can persist in the bodies of infected patients well after death, even spreading to others, according to two startling studies.From now on, Mr. Gelb said, the Met will open each season with a new production of a contemporary work.It will begin next year with the company premiere of Jake Heggie’s “Dead Man Walking” and the season will feature its first performances of Anthony Davis’s “X: The Life and Times of Malcolm X”; Daniel Catán’s “Florencia en el Amazonas” and a staged production of John Adams’s “El Niño.” And Mr. Gelb said that the Met was rearranging next season to bring back “Fire Shut Up in My Bones” and “The Hours,” with its three divas, Renée Fleming, Joyce DiDonato and Kelli O’Hara, reprising their roles.Peter Gelb, the Met’s general manager, left, said that the company would embrace more contemporary works. He spoke with the composer Philip Glass in 2019. Sara Krulwich/The New York Times“Opera should reflect the times we’re in,” said Yannick Nézet-Séguin, the Met’s music director. “It’s our responsibility to generate new works so that people can recognize themselves and their realities on our stage.”Mr. Gelb said that the company’s change in strategy was possible in part because major stars are increasingly interested in performing music by living composers. “It’s a big shift in terms of opera singers themselves, embracing new work and understanding that this is the future,” he said.The Met has drawn many of the most illustrious singers of the day since Enrico Caruso ruled its stage, and it gave the world premiere of several Puccini operas and the American premiere of works by Richard Strauss and Wagner. It returned triumphantly last year after the long pandemic shutdown, which cost it $150 million in anticipated revenues. Audiences were back, though still lagging. Donations were up. And the determination of the whole company, including its artists and stagehands and ushers, was on full display: even as Omicron shut down many theaters last season, the Met never missed a curtain.By summer, however, the company, which has an annual budget of $312 million, making it the largest performing arts organization in the United States, began to feel the strains of the pandemic more acutely.Ticket revenues last season from in-person performances and the Met’s Live in HD cinema presentations were down by more than $40 million compared with before the pandemic. Paid attendance in the opera house has fallen to 61 percent of capacity, down from 73 percent. Donors have stepped in to fill much of the shortfall: During the pandemic, they have pledged more than $150 million in extra emergency funds. But amid the market downturn, some were hesitant to quickly deliver those gifts.“When the economy shudders, major donors shudder along with it,” Mr. Gelb said.The company had avoided dipping into its endowment in the early days of the pandemic, even as many other struggling opera companies and orchestras did, partly because it had taken the painful step of furloughing workers, including its orchestra and chorus, without pay. But now it has withdrawn $23 million from its endowment and can draw another seven million.A recent cyberattack that left the Met website and box office unable to sell new tickets for nine days has added to the company’s woes.But as more private donations come in — in the beginning of the new year the company expects to take in an additional $36 million in cash above its normal contributions — it hopes to replenish the endowment before the end of the fiscal year, at the end of July. It is unclear if that will be possible.“The Hours,” the new Kevin Puts opera starring Renée Fleming and Kyle Ketelsen, was such a strong seller this year that the company will bring it back next season. Sara Krulwich/The New York TimesThe Met’s decision to turn to its endowment undoes some of the work it has undertaken in recent years to build it back up. A few years ago the company announced a fund-raising drive to double the endowment, and took steps to lower the amount its draws from it each year down to 5 percent of its value, from 8 percent.The Met is not alone in finding it difficult to emerge from the pandemic.Portland Opera in Oregon, which is struggling with a prolonged decline in ticket sales, has reduced its staff and cut in half the number of operas it stages each season to three from six before the pandemic. “The situation currently facing Portland Opera is not unique, but it is still a crisis,” said Sue Dixon, the company’s general director, who said that the cuts were necessary in the short term but would hurt the company’s ability to grow back.The Philadelphia Orchestra has seen paid attendance hovering at around 47 percent this fall, down from about 66 percent before the pandemic, though a recent uptick in sales has provided some optimism. “Many people are not back in the habit,” said Matías Tarnopolsky, the president and chief executive of the orchestra and the Kimmel Center. “We need to remind them that it’s not only a beautiful and extraordinary and special experience, but it’s also easy and inexpensive.”Dayton Contemporary Dance Company, a troupe in Ohio, canceled its holiday shows this month because of tepid demand and rising production costs. And the Philly Pops, a 43-year-old orchestra, has announced plans to dissolve next year, citing mounting debt and a sharp decline in subscriptions during the pandemic.Verdi’s “Don Carlo” ended its run this fall with only 40 percent paid attendance.Ken Howard/Met OperaThe prospect of a recession next year is further rattling arts groups and raising fears that weak attendance could extend into next season and beyond. Federal assistance, which helped many companies survive the pandemic shutdown, has now largely dried up.“We’re still in this period of great uncertainty and anxiety,” said Simon Woods, the president and chief executive of the League of American Orchestras. “The need to build new audiences is more urgent than ever.”For many opera companies and orchestras, the pandemic has accelerated the decline of the subscription model for selling tickets, which was once a major source of revenue.At the Met, subscriptions are expected to fall to 19 percent of total box office revenues this season, compared with 45 percent two decades ago. As single tickets become more popular, and some older subscribers stay at home because of virus fears, the average age of the Met’s audience has dropped to 52, from 57 in 2020.Mr. Nézet-Séguin, who became the Met’s music director in 2018, succeeding James Levine, who led the company for four decades, said the company would remain committed to the classics even as it embraced innovation. And he said that the company could try to appeal to different audiences with an array of works, both old and new.“I want everyone to feel welcome at the Met,” he said. “Will they fall in love with every opera we do? Of course not. But I don’t want anyone to say, ‘The Met is not for me.’” More

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      Met Opera’s Website and Box Office Are Back, 9 Days After Cyberattack

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      Hackers had left the Met, the largest performing arts organization in the United States, unable to sell tickets as it tries to recover from the pandemic.Nine days after an audacious cyberattack struck the Metropolitan Opera, forcing its website offline, paralyzing its box office and hobbling its ability to sell tickets, the company announced on Thursday that those services had been restored.“After suffering a cyberattack that temporarily impacted our network systems, we’re pleased to announce that the Met is now able to process ticket orders through our website and in person at our box office,” the Met said in a message on its website, which reassured customers that no credit card information had been stolen during the attack.The resumption of ticket sales at the Met, the largest performing arts organization in the United States, marked the conclusion of what the company said was the first major cyberattack in its 139-year history. The attack, coming during the usually lucrative holiday period, knocked out the company’s ticketing system at a time when it would typically handle about $200,000 in sales each day.The targeting of the Met, which dealt the company a blow as it struggles to lure audiences back to prepandemic levels, underscored that even venerable cultural institutions are not immune to cyberattacks in the digital age.“This attack froze everything,” said Peter Gelb, the Met’s general manager, who said that it had wreaked havoc, undermining the electronic payment system for the company’s 3,000 full- and part-time employees and hampering its ability to order sets for upcoming productions. “The teachable moment of this attack is that if someone wants to break into your system, it is hard to stop them.”Despite the disruption, the Met never missed a performance, continuing to stage its grandiose old-school production of Verdi’s “Aida,” with its huge cast and towering sets, and the new Kevin Puts opera “The Hours,” starring Renée Fleming, Kelli O’Hara and Joyce DiDonato and inspired by Michael Cunningham’s Pulitzer Prize-winning 1998 novel. Without its regular ticket system, the opera house offered $50 general admission tickets for seats that usually cost several times that much, through a website set up by Lincoln Center. Gelb said Thursday that prices would return to normal levels.Gelb said it appeared that the attack has been orchestrated by an organized criminal gang, and that the F.B.I. was aware of the attack.Cybersecurity experts said the attack had all the hallmarks of a ransomware attack, a form of modern-day piracy that has become a global scourge in recent years, as attackers target local governments, businesses, hospitals and, now, cultural institutions.Experts said the crime is widespread. In some cases victims receive an email with a link or attachment that contains software that encrypts files on their computer and holds them hostage until they pay a ransom.While the attack had added to the Met’s woes, Gelb said the company was undeterred. Paraphrasing a line from Terence Blanchard’s opera “Fire Shut Up in My Bones,” which was performed at the Met last year, he said: “We bend but we don’t break.” More

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      A Cyberattack Shuts the Met Opera’s Box Office, but the Show Goes On

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      After hackers knocked out the ticket-selling system of the Met, the largest performing arts organization in the United States, the company decided to sell $50 general admission seats.It had been a full week since a brazen cyberattack had hobbled the Metropolitan Opera, taking its website offline and paralyzing its box office, and hundreds of opera lovers were waiting patiently in line Tuesday evening, fluctuating between anxiety and anticipation.The curtain was set to rise on the Met’s grandiose old-school production of Verdi’s “Aida” in 45 minutes, and 300 audience members had managed to score the sold-out $50 general admission tickets that the cyberattack had forced the company to offer as a workaround until its computer systems are fully restored.Some had feared a “running of the bulls” situation, with opera lovers jockeying for prime seats that ordinarily cost as much as $350 apiece. But the human choreography amid the technological mayhem was fairly seamless. The general-admission hordes, who had bought their tickets on a hastily assembled page on Lincoln Center’s website, were directed to side corridors of the Met’s 3,800-seat auditorium. There, ushers handed them improvised tickets, their seat numbers handwritten in black magic marker, distributed on a first-come-first-served basis.“It’s frightening that a cyberattack can happen at a place like the Met,” said Mike Figliulo, 42, a technology director on Broadway, as he marched triumphantly to his $50 seat in row M of the orchestra.The attack on the Met, the largest performing arts organization in the United States, knocked out a ticketing system that typically handles about $200,000 in sales each day at this time of year, and took down the company’s payroll system, forcing it to cut checks by hand for some of its 3,000 full- and part-time employees. It was the latest major disruption for a company struggling to lure audiences back to prepandemic levels, and it hit just as the lucrative holiday season was getting underway.“With this attack, it feels like we have entered the ninth circle of hell,” Peter Gelb, the Met’s general manager, said Tuesday during a pause in a rehearsal for an upcoming English-language holiday production of “The Magic Flute” that is popular with families. “It adds strain on a company that has suffered innumerable strains and challenges since the pandemic from which we are still recovering.”The Met’s outspoken support for Ukraine — it presented “A Concert for Ukraine” last season; helped arrange a tour by the newly formed Ukrainian Freedom Orchestra; and parted ways with one of its reigning prima donnas, the Russian soprano Anna Netrebko, after she declined to distance herself from President Vladimir V. Putin of Russia — led to speculation that Russia could be behind the cyberattack.Gelb tamped down that theory, saying that the attack appeared to be the work of an organized criminal gang. He said the Met had informed the F.B.I. of the attack, and that he hoped that the box office would be running as early as Wednesday.“I can understand why there might be conjecture that Russia is behind this, given the Met’s strong condemnation of Putin and defense of Ukraine,” he said. “But we don’t believe Putin is masterminding cyberattacks on opera companies. And if he is, that is a good reason that the Russians are losing the war.”The seating of people with $50 general admission tickets went smoothly. Jeenah Moon for The New York TimesGelb declined to elaborate on who was behind the attack. But cybersecurity experts said that, given how long it was taking the Met to get back online, the attack bore the hallmarks of an increasingly prevalent type of modern-day piracy that has targeted businesses, local governments, hospitals and even hotels. The weapon? A type of software known as ransomware.The crime is as simple as it is effective. In some cases victims receive an email with a link or attachment that contains software that encrypts files on their computer and holds them hostage until they pay a ransom.Ransomware has become a global scourge. A ransomware attack this fall disrupted the government of Suffolk County, on Long Island, forcing it largely offline. Five years ago, one of the largest ransomware attacks in recent memory left thousands of computers at companies in Europe, universities in Asia and hospitals in Britain crippled or shut down — in some cases, paralyzing hospital equipment before patients were poised to go into surgery.Justin Cappos, a cybersecurity expert at New York University’s department of computer science and engineering, said hackers who carry out such attacks frequently operate in Russia and Eastern Europe, and often demand a ransom in Bitcoin, a digital currency that is hard to trace. A Bitcoin payment also can’t be rescinded once it is made.He said that the targeting of cultural institutions like the Met was surprising, given that they typically have limited financial resources. Nevertheless, he said, the attackers might have been motivated by the audacity of targeting such a global and glittering brand.“Every organization needs to care about cybersecurity, even cultural organizations like the Met,” Cappos said. This attack, he added, underscored that “nobody is safe.”The Met — which never missed a curtain last year, even when the Omicron variant shut down wide swaths of Broadway, dance performances and concerts — has managed to proceed with all of its performances through the current cyberattack, staging Verdi’s “Rigoletto” and “Aida” and its new production of Kevin Puts’s “The Hours,” starring Renée Fleming, Kelli O’Hara and Joyce DiDonato, which was simulcast as planned to movie theaters around the world on Saturday as part of the Met’s Live in HD series.With war raging in Europe, record inflation and the continuing effects of the pandemic, cultural institutions across the world, including the Met, have been struggling economically. But Gelb said the Met was resilient.“Our lives have been turned upside down,” he added. “But we’ll get through it.”The operagoers who went to the Met on Tuesday evening were transported back to a grand operatic vision of ancient Egypt, with soaring arias and choruses telling a story of doomed love and divided loyalties. One scene stealer was an unruly pony named Sandy who stomped its hoof and shook its head aggressively during the larger-than-life Triumphal Scene, eliciting nervous laughter from the audience.The audience was able to forget, at least temporarily, that it was at the center of an opera house under siege. More

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      An Opera Company’s Precarious Future Has Some Worried About a Ripple Effect

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      For a month now, politicians, newspapers and classical music stars have been arguing over the future of English National Opera. A funding cut could have repercussions far beyond Britain.LONDON — When Leigh Melrose, a rising British opera star, looked at his calendar recently, much of the next three years were blocked out for one company: English National Opera. He was signed up to sing multiple roles there, starting with the lustful dwarf Alberich in the company’s new “Ring” cycle, a coproduction with the Metropolitan Opera that was meant to head to New York.Melrose said that he’d had his wig fitting for that role, and that rehearsals for “The Rheingold,” the first installment in Wagner’s four-part epic, were scheduled to begin Dec. 28.But now, he said, all those plans seemed uncertain. Last month, Arts Council England, a body that distributes government arts funding here, announced it was shutting off a grant to English National Opera worth 12.4 million pounds a year, or about $15 million. The Arts Council instead gave the company a one-off grant to help it develop “a new business model,” including a potential move to Manchester, 178 miles north of its current home at the London Coliseum.On the same day, the Arts Council also slashed funding to other major opera companies including the Royal Opera House, by 10 percent, and Glyndebourne Productions, by over 30 percent.Melrose said those cuts came as a “total shock,” adding that the long-term future of the “Ring” in both London and New York did not look good. If the E.N.O., as English National Opera is known, had to move away from London, “How can it keep on doing the rest?” Melrose asked. “How can it carry on doing anything?”For the past month, the fate of the E.N.O. has made headlines here. Musicians, critics and politicians have been arguing over whether the decision to cut the company’s funding is a sensible response to a declining interest in opera, or an act of cultural vandalism. Concerns have spread beyond Britain, with companies in Europe and the United States warning that the global opera ecosystem may suffer, too.Protesters outside the Department for Digital, Culture, Media and Sport, a government ministry, in London, on Nov. 22.Tolga Akmen/EPA, via ShutterstockDozens of senior opera figures — including Peter Gelb, the Metropolitan Opera’s general manager, and Yuval Sharon, the artistic director of Detroit Opera — signed a recent letter to The Times of London, warning of a wider impact. “Everyone across the world has long looked to the United Kingdom as a center of artistic excellence,” the letter said. “We fear that this decision signals to the world that they — and we — must now look elsewhere.”Gelb said by phone that he had already pushed the Met’s run of the “Ring” cycle back a year, to the 2027/28 season, “for casting reasons.” But, he added, “if the E.N.O. doesn’t exist, we obviously can’t collaborate with it.”Christopher Koelsch, the chief executive of Los Angeles Opera, said that the E.N.O. had “historically been a crucible for creativity and experimentation,” noting that numerous stars including the conductor Edward Gardner, the composer Nico Muhly and the director Barrie Kosky had done early or important work at the company.Los Angeles Opera had been planning a new coproduction with the E.N.O. for its 2024/25 season, Koelsch said, though he declined to give further details and said he had not been in contact with the company since the funding cut was announced. “I think they’ve got other things to focus on,” he said.Newspaper coverage of opera in Britain is usually restricted to the arts pages, but the ferocity of debate here in recent weeks has propelled it to the front pages, and made it a major topic on social media.The company has been urging opera fans to pressure the government and the Arts Council to overturn the funding decision. More than 74,000 people have signed an online petition started by the singer Bryn Terfel.Performances at the London Coliseum have a relaxed atmosphere.Lauren Fleishman for The New York TimesGenerous policies that give free or discounted tickets to people under 35 have helped English National Opera draw in a younger crowd than the Royal Opera House.Lauren Fleishman for The New York TimesIn the last season, each ticket the company sold was propped up with about $168 of state funding.Lauren Fleishman for The New York TimesJohn Berry, who was the E.N.O.’s artistic director from 2005 to 2015, said that the company had coped with funding cuts before: In 2014, it lost a third of its government grant after failing to meet box office targets. But it would be “impossible,” he said, for the company to deal with a total loss of subsidy unless “a guardian angel” appeared. That was unlikely, given Britain lacked a culture of philanthropy, he added.Britain’s major opera companies have a unique funding model that is halfway between American companies’ reliance on philanthropy and European houses’ dependence on state funding. The E.N.O.’s Arts Council grant currently represents over a third of its income. In contrast, the Los Angeles Opera gets about 5 percent of its income from public grants; the Met, about 0.5 percent.English National Opera traces its history back to 1931, when Lilian Baylis, a theater owner, established the Sadler’s Wells Opera Company to bring the art form to popular audiences. That founding aim is still central to the company, which stages all its work in English. Those performances, at the London Coliseum, have a more relaxed atmosphere than the ones at the nearby Royal Opera House, with audience members often wearing jeans rather than tuxedos, and generous policies to give free or discounted tickets to people under 35.It made its global reputation in the 1980s when it became the first British opera company to tour the United States and debuted a host of major productions including Nicholas Hytner’s much-praised 1985 staging of Handel’s “Xerxes.” Under Berry’s leadership, the company also started to act as a test bed for productions heading to the Met, with productions of Philip Glass’s “Satyagraha,” Nico Muhly’s “Two Boys” and Gershwin’s “Porgy and Bess,” among others, premiering in London before being tweaked and sent to New York.A scene from “Porgy and Bess,” which premiered at English National Opera in 2018. The production came to the Metropolitan Opera, in New York, in 2019.Tristram KentonDespite those triumphs, John Allison, the editor of Opera magazine, said in an interview that the company had recently been lurching from crisis to crisis with a string of high-profile resignations, financial difficulties and a declining number of works presented.Fewer performances meant that the Arts Council was subsidizing each E.N.O. ticket sold to a greater extent, and the company was often criticized for providing poor value for public money.A spokeswoman for the company said in an email that 90,000 people went to the company’s 63 performances last season, a figure that means each ticket was propped up with £137, or about $168, of state funding. The spokeswoman added that attendance was lower than usual that season, because of the pandemic, and that the opera reached many more people through other means, including television broadcasts seen by 2.2 million viewers.The Arts Council has defended its decision. Claire Mera-Nelson, the agency’s director of music, said in a blog post that she had seen “almost no growth in demand” for large-scale opera over the past five years, and had decided to prioritize funding for the art form “at different scales, reimagined in new ways” such as staging productions in parking lots, or pubs. Darren Henley, the Arts Council’s chief executive, wrote in The Guardian that “new ideas may seem heretic to traditionalists,” but that opera needed to reinvent itself to “remain exciting and meaningful to future generations.”On Thursday, Henley told British politicians he was having discussions with the E.N.O. over how it could keep showing work in London, as well as elsewhere in England, but added, “We can’t fund them in London.” (The Arts Council declined an interview request for this article.)While English National Opera’s future is hanging on officials’ whims, its audience seems hopeful that it will remain in London, somehow. At the Coliseum last week, before a performance of Gilbert and Sullivan’s “The Yeomen of the Guard,” the atmosphere was relaxed and informal. Audience members in winter coats and bobble hats arrived on foot, rather than in sleek cars, and headed into the theater, where a merchandise stall was selling T-shirts with the slogans “Choose Opera” and “#loveENO.”Nick McConagh, 72, said he had been coming to the E.N.O. since the 1970s because its tickets were affordable. “It disproves the belief that opera is for the rich,” he said.Nearby, Hatti Simpson, 30, with pink hair and tattoos, said she fell in love with opera after taking advantage of the company’s cheap ticketing for young people. Cutting the E.N.O.’s funding and forcing it to move out of London would be “an absolute travesty,” she said.Two hours later, when the lights went down at the end of the show, the audience of nearly 2,000 applauded and cheered. After the cast had taken several bows, Neal Davies, a Welsh baritone, stepped forward and quietened the crowd for one final number. “I’m here to sing the praises of English National Op-er-a, who strive to make the medium both radical and pop-ul-ar,” he sang, to the tune of Gilbert and Sullivan’s “I Am the Very Model of a Modern Major General,”If the company did not exist “your life would be a dull-er one,” he added. That prospect, Davies bellowed, “was almost as unthinkable as Gilbert without Sul-liv-an.”The audience cheered loudly. But it was unclear if anyone outside the building was listening. More

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      Met Opera, Reeling From Cyberattack, Will Sell Tickets on New Site

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      The company’s computer systems have been down for more than three days. It will now use a Lincoln Center website to offer $50 general admission seats to some performances.Three days after a cyberattack first paralyzed its website and box office, the Metropolitan Opera on Friday announced that it would sell $50 tickets to some performances on a site run by Lincoln Center.The Met, in a brief note posted on social media, said it would offer the general admission tickets as it worked to fully restore its computer systems, which have been down since Tuesday morning. The company has proceeded with all of its performances, including of “Aida” and “The Hours,” but the Met has been unable to sell any new tickets, including in its last-minute rush ticket program.“We appreciate your patience through this difficult time as we work to resolve the issue and resume full operations,” the note said.The attack has wreaked havoc as the Met prepares for a string of holiday productions. At this time of year, the company’s ticketing systems typically handle about $200,000 in sales each day.Peter Gelb, the Met’s general manager, said it could be several more days before the Met’s ticketing site is fully restored. The attack has also sidelined the company’s internal networks, including its payroll system.“It takes time, because when you have been hacked, you have to be sure that whatever functions are going back online are not going to be compromised,” he said.Gelb said the Met was still investigating who had carried out the attack and assessing the damage.Separately, the Musikverein, a concert hall in Vienna, posted a message this week saying its website was unavailable. “We apologize for the inconvenience and hope to be able to provide our usual service as soon as possible,” the Musikverein said.The cyberattack comes at a difficult time for the Met, which is still working to recover from the turmoil of the coronavirus pandemic and lure back audiences. Attendance is well below prepandemic levels.“At a time when you’re trying to get more people interested in opera and attending your performances, it’s incredibly frustrating,” Gelb said. “We all want the same thing, which is to make it easier for people to attend performances, not more difficult.”The Met will offer $50 tickets for three upcoming performances of Verdi operas: “Rigoletto” on Sunday and Wednesday, and “Aida” on Tuesday. Since the Met cannot connect to its ticketing system to see which seats have already been sold, the $50 seats will be general admission. Customers who buy the tickets will be given empty seats in the orchestra section on a first-come, first-served basis immediately before curtain.Tickets are being sold on www.lincolncenter.org/metopera. More

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      A Not-Quite-Star Maestro Has a Starry Season at the Met

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      Carlo Rizzi, a Met Opera regular sometimes taken for granted, opened the company’s season this fall and has juggled “Medea,” “Tosca” and “Don Carlo.”Deep in Verdi’s opera “Don Carlo,” an impassioned solo cello line embroiders a bass aria with a vein of feeling.On a recent evening, the conductor Carlo Rizzi was leading the work at the Metropolitan Opera. Rizzi isn’t demonstrative on the podium; his gestures tend to be controlled, focused, professional. But from a seat at the back of the pit, it was possible to see him, at the end of the aria, smile slightly and blow a subtle kiss down in the direction of the orchestra’s principal cello, Rafael Figueroa.It was an affectionate, familial gesture from a man who has become family at the Met. “Don Carlo,” which runs through Saturday, is part of a three-production fall for Rizzi — along with Cherubini’s “Medea,” the season opener, and Puccini’s “Tosca” — that brings his number of performances with the company to more than 250 since his debut in 1993.“I am not 20 anymore,” Rizzi, 62, said in an interview the morning after a “Don Carlo” and before a “Tosca” that evening. “Particularly after the pandemic, I want to enjoy what I’m doing. That’s why I’m happy about these three works at the Met. Each one, in a different way, has been rewarding.”Rizzi is among the stars of the Met’s not-quite-stars, in company with conductors like Nello Santi (who led some 400 Met performances between 1962 and 2000) and Marco Armiliato (nearly 500 since 1998). These are not famous names, just musicians experienced and respected enough to allow the company’s vast repertory factory to function, particularly when it comes to core Italian works like “La Bohème,” “Rigoletto” and “La Traviata” that must be put on with perilously little rehearsal time.His name and face familiar to Met regulars — from the side, with his toss of silver hair and chin stubble, he looks a little like Plácido Domingo — Rizzi is the kind of artist who can be entrusted with “Medea,” a rarely performed opera that he had never done or even seen, late in the game, in addition to his long-scheduled “Tosca” and “Don Carlo.”“He did three operas at once,” said the soprano Sondra Radvanovsky, who sang the title role in “Medea.” “Who else can do that? And not just get through them: These were three spectacularly conducted operas. In my opinion, he is one of the best Italian conductors living right now.”Sondra Radvanovsky sang the title role in “Medea,” which Rizzi conducted to open the Met’s season.Sara Krulwich/The New York Times“I find him academic, in a good way,” said Michael Fabiano, here singing Cavaradossi in “Tosca” under Rizzi, with Aleksandra Kurzak. “He’s very studied and highly informed.” Karen Almond/Met OperaYet many descriptions of Rizzi include variations on the apologetic phrase “but in a good way.” “It’s going to sound pejorative,” the tenor Michael Fabiano, who starred in “Tosca,” said, “but I find him academic, in a good way. He’s very studied and highly informed.”Peter Gelb, the Met’s general manager, added, “He’s considered to be really strong, really solid, really reliable — solid in a good way.”The takeaway is that the soft-spoken Rizzi embodies qualities of patient, unshowy craft and dependability that are often overlooked, sadly old-fashioned and definitely unsexy. But they should not be taken for granted.“It’s underestimated how difficult it is for a conductor to succeed at the Met,” Gelb said. “There aren’t so many who have the degree of expertise and level of musicality when it comes to Italian repertoire that he has. We’re fortunate to have a conductor of his quality willing to come here to do the standard repertory.”Born in 1960 in Milan, Rizzi didn’t grow up in a musical family; his father was a chemist and his mother an accountant. But he was shy as a young child, and his parents tried to draw him out with piano lessons; he flourished. (His two siblings ended up with musical careers, too.)On top of his studies, Rizzi spent many nights watching opera at the Teatro alla Scala. These were Claudio Abbado’s years as music director there, and the productions and casts were regularly superb.“I was a pianist, and at the time I was very good at sight-reading,” Rizzi said. “That means that every clarinetist, bassoonist, singer and double bass player was coming to me. And making music together started to become more interesting than just the piano.”He conducted chamber orchestras, and Mozart concertos from the keyboard, and in his late teens began working as a repetiteur — the opera rehearsal assistant position that was the main root of old-school conducting careers.Rizzi did well in a couple of competitions, and began to find work in regional capitals like Palermo and Trieste. Word spread among singers. He was invited to conduct the Donizetti rarity “Torquato Tasso” at the Buxton Festival in England in 1988; that led to an engagement at the Royal Opera in London, and a broadcast reached Brian McMaster, then the leader of Welsh National Opera, who hired Rizzi as music director in Cardiff.Matthew Epstein took over for McMaster just as Rizzi was starting his tenure. (Rizzi served in the role from 1992 to 2001, then again, after his successor resigned, from 2004 to 2008.)“Let’s be honest: Carlo, with his name, is going to be used around the world mostly for the Italian repertory,” Epstein said. “But in Wales he did ‘Elektra’; he did ‘Rosenkavalier’; he did ‘Peter Grimes’ and ‘The Rake’s Progress.’ He’s a superb theater conductor, in the smallest of small groups of people who really work in the theater.”His Met debut was in “La Bohème,” which he has since done more than 60 times with the company. He led a new “Lucia di Lammermoor” in 1998, a new “Il Trovatore” in 2000 and two new stagings of “Norma,” in 2001 and, starring Radvanovsky, on opening night in 2017. “Medea” was his third time opening a Met season.Yet he remains under the radar in New York. His work this fall has been like his Met career in general: nothing fancy, nothing fussy, just clear, compelling readings. “It’s not anything new or different, just the idea of being musically aware with every dramatic beat,” said the tenor Russell Thomas, who sang the title role in “Don Carlo.” “This is maybe my fourth production, and I never had anybody go into that much detail.”Under Rizzi, “Don Carlo” was sober and weighty.Ken Howard/Met OperaRizzi’s “Medea” had the formality of Gluck, who influenced Cherubini, mixed with hints of the tumultuous “Sturm und Drang” movement to come. “Tosca” was colorful and propulsive; “Don Carlo,” sober and weighty.“The way they play ‘Medea’ is not the way they play ‘Tosca,’” he said. “The flexibility is one of the great things about this orchestra.”Among Rizzi’s upcoming projects is to record orchestral suites he has drawn from “Madama Butterfly” and “Tosca.” In future seasons at the Met, he’s slated to return for, yes, Puccini and Verdi — including more “Bohème” and a revival of “Un Ballo in Maschera.”“I really feel, since we did the ‘Norma’ opening night to now, he’s a much different person,” Radvanovsky said. “He’s more relaxed; I feel he’s more comfortable in his baton skill, his skill with the orchestra. His musical language has really relaxed and grown.”Rizzi said: “I don’t want to sound like an old sage, but I’m always in development. I learn more about conducting every day.” Perhaps unexpectedly, given that he is best known for leading the most familiar works in the repertory, in 2019 he became the artistic director of Opera Rara, a London-based company devoted to underperformed titles.“Carlo is incredibly knowledgeable, musicologically and dramaturgically,” Epstein said. “That’s why this Opera Rara thing is good for him. But he should be the music director of an opera house in Italy. It’s silly he hasn’t. And he should have had a go in this country as music director in one of the main houses. He’s not the ordinary Italian conductor — he’s just not. He’s better.”Fabiano, the tenor, locates in Rizzi “the spirit of these older conductors — Votto, Fausto Cleva, Gavazzeni — who had an inherent knowledge of the repertory and knew deeply the needs of the singer. An understanding of what singers need, and the deep care for the letter of the music, the construction of the music, makes for a very terrific maestro.”And while Rizzi is not the most breathlessly marketed baton, Donald Palumbo, the Met’s chorus master, put it simply: “For me, he’s a star.” More

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      Review: Renée Fleming Stars in ‘The Hours’ at the Met Opera

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      Kevin Puts and Greg Pierce’s new opera, conceived as a vehicle for the star soprano Renée Fleming, has its staged premiere at the Metropolitan Opera.“The Hours” — a new opera based on the 1998 novel and the 2002 film it inspired — features a redoubtable trio of prima donnas. And it was conceived as a vehicle for one of them, the soprano Renée Fleming, who is using it as her return to the Metropolitan Opera after five years.But on Tuesday, when the Met gave “The Hours” its staged premiere, only one of this trio of stars really shone: the mezzo-soprano Joyce DiDonato, sounding as confident and fresh, as sonorous and subtle, as she ever has in this theater.In this achingly — almost painfully — pretty, relentlessly stirring opera, with a score by Kevin Puts and a libretto by Greg Pierce, DiDonato plays Virginia Woolf, battling depression as she writes her novel “Mrs. Dalloway” in the early 1920s.The two other main characters illustrate the impact of that book through the decades. In 1949, Laura Brown (the Broadway veteran Kelli O’Hara), a pregnant Los Angeles homemaker, is reading it as she suffers Woolfian waves of despair. Fifty years after that, the sophisticated Manhattanite book editor Clarissa Vaughan (Fleming), who shares a first name with Woolf’s protagonist, is, like Clarissa Dalloway, preparing a party — this one for her onetime lover and longtime best friend, a renowned poet dying of AIDS.Michael Cunningham’s novel, Stephen Daldry’s film and the new opera all take us through one modest yet momentous day in the lives of these three women. Cunningham’s deft construction, with its precious pseudo-Woolf prose, discreetly highlights the threads of connection — flashes of the color yellow, degrees of same-sex desire — weaving the stories together.The film — which starred Meryl Streep as Clarissa, Julianne Moore as Laura, and, in a putty-nosed, Academy Award-winning turn, Nicole Kidman as Virginia — upped the portentousness, not least through Philip Glass’s soundtrack. Gravely impassioned and endlessly undulating, Glass’s score is so closely associated with this material that writing new “Hours” music is, as Puts said in a recent interview in The New York Times, something like writing a “Star Wars” opera without anything by John Williams.In Tom Pye’s scenic design, the three stories are presented on realistic islands that float around a bare stage.Sara Krulwich/The New York TimesThere are streaks of Minimalism in Puts’s watery rippling, as there are throughout his body of work. But though he repeats rhythmic and melodic motifs, the effect is gentler and less chugging than Glass, and — as in “Silent Night” (2012), Puts’s Pulitzer Prize-winning opera about a Christmas cease-fire during World War I — all else is pushed into the background by surging, strings-forward lyricism.Early in “The Hours,” Puts introduces passing hints of distinctions between the women’s worlds: for 1923, austere piano and a curdled atmosphere of syncopated winds and eerie pricks of strings; for 1949, some period light swing and echoes of the style of cheerful ad jingles. But nearly every scene in the opera eventually gets to the same place musically and dramatically, whipped into soaring emotion. The tear-jerking gets tiring.Pierce’s libretto artfully brings the women into even closer proximity than in the novel or film, enabling Puts to create, for example, gorgeous close-harmony duets for Virginia and Laura. But an awkward scene with Clarissa at the florist — Mrs. Dalloway, per Woolf’s classic opening line, is buying the flowers herself — doesn’t seem sure whether it is, or should be, comic relief. A late trio for Clarissa; her dying friend, Richard; and Louis, with whom they were enmeshed in a youthful love triangle, goes on far too long.The choral writing, which starts the opera pretty clearly representing the voices in the characters’ heads, gradually dissolves into a vaguer, more all-purpose texture — and occasionally into stentorian wails, like the villagers’ music in “Peter Grimes.” A vocalizing countertenor (John Holiday), mystifyingly called the Man Under the Arch in the cast list, hovers around, faintly suggesting the angelic.Yannick Nézet-Séguin, the Met’s music director, gave the work its premiere in March in concert with the Philadelphia Orchestra, which he also leads, and whose strings blossom in a way that sumptuously rewarded Puts’s score.But on Tuesday — with Nézet-Séguin making his first appearance at the opera house this season, nearly two months in — the Met’s orchestra brought muscular energy to what could easily turn turgid and syrupy. (The most risible part in Philadelphia, in which a contemporary novelist named, yes, Michael arrives onstage to swear his devotion to Woolf, has thankfully been excised.)In Tom Pye’s set, the three women’s domestic spaces are realistic islands floating around a bare stage, an efficient solution to a fast-flowing drama. But Phelim McDermott’s production clutters the smooth action with choristers, actors and dancers who, in Annie-B Parson’s dull choreography, sleepwalk, slouch, wield flowers like cheerleader pom-poms, wave pots and pans, slump atop chairs and sprawl over floors.Fleming, center, among flowers held by dancers in Annie-B Parson’s choreography.Sara Krulwich/The New York TimesDenyce Graves, Sean Panikkar and Brandon Cedel bring dignity to the protagonists’ romantic partners; Kathleen Kim has a piquant cameo as the coloratura-wielding florist; and, best of all, Kyle Ketelsen sings the strong-willed, delusional Richard with haunting authority.O’Hara, her classical technique secure enough to have brought her success at the Met in “The Merry Widow” and “Così Fan Tutte,” is a focused actress — watch the quiet terror of her slow walk back toward her son from center stage — even if her bright, silvery soprano takes on a slight edge at full cry.But it is hard to focus on anyone else when DiDonato is onstage, often standing magnetically still. Her voice is clear in fast conversation, as she darkly relishes the words. Then, as the lines slow and expand, her tone grows smoky yet grounded, mellow yet potent. She plays Virginia as solemn and severe, but with a dry wit; if anything, she comes off as almost too robust to make paralyzing depression entirely plausible.DiDonato is a commanding enough singer and presence to render persuasive what had seemed in Philadelphia like bombastic overkill: a booming fantasy of London, a crashing evocation of incapacitating headaches. It’s only at the very top of its range that her voice tightens a bit; all in all, though, she gives a generous, noble portrayal, at its peak in her crushing delivery of lines from Woolf’s suicide note.The poignancy of the plot is amplified by Fleming, who has returned to the Met’s stage sounding pale: not frail or ugly, but at first almost inaudible and by the end underpowered, a pencil sketch of her former plushness. Having bid farewell to the standard repertory, this diva never wanted to age into opera’s supporting mother characters, and she has the influence to commission works like this, in which she can still be cast as the lead.But just as Clarissa Vaughan throbs with nostalgia for her life a few decades before, so we listen to Fleming at this point in her career and hear, deep in our ears, her supreme nights in this theater in the 1990s and early 2000s: as Mozart’s Countess, Verdi’s Desdemona, Carlisle Floyd’s Susannah, Tchaikovsky’s Tatyana.And as Strauss’s Marschallin in “Der Rosenkavalier,” in which she made her last staged appearance here in 2017, and whose sublime final trio is rendingly recalled in “The Hours,” as Clarissa, Laura and Virginia at last acknowledge one another, joining in sober then swelling harmony. It’s a superb sequence, a nod to Strauss that has a sweet longing all its own.“I wanted to make something good, something true,” Richard tells Clarissa near the end of the opera. “It didn’t have to be great.”That’s a reasonable standard. And, measured against it, Puts and Pierce have succeeded.The HoursThrough Dec. 15 at the Metropolitan Opera, Manhattan; metopera.org. More

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      ‘The Hours’ Becomes an Opera. Don’t Expect the Book or Film.

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      “I think it needs to be more surreal,” the conductor Yannick Nézet-Séguin said from the orchestra pit of the Metropolitan Opera on a recent afternoon.The scene onstage was nothing but surreal — fragmented light beams suggesting a proscenium; towering, billowing curtains lit in dreamy shades of blue, their translucence revealing the impression of a building facade beyond. Yet Nézet-Séguin, the Met’s music director, was more interested in another element: the chorus, offstage and coloristic, an otherworldly fixture of an otherworldly environment.None of that is reminiscent of “The Hours” in its earlier iterations: Michael Cunningham’s Pulitzer Prize-winning 1998 novel; or the 2002 Stephen Daldry film, which was defined as much by its tensely churning Philip Glass score as by its Oscar-bait trio of leading stars, Nicole Kidman, Julianne Moore and Meryl Streep.But this is “The Hours” as adapted from both the book and the film by the writer Greg Pierce and the composer Kevin Puts. It is rendered as only opera can be: with an interplay of divas — Renée Fleming, Kelli O’Hara and Joyce DiDonato — who are enveloped by a restless and lush orchestra, and share a dream space with an ensemble of dancers who guide and observe them in Phelim McDermott’s staged premiere of the work, which opens at the Met on Tuesday.Renée Fleming — joined here by chorus members, the stage manager Scott Moon, kneeling, and the actress Drea Lucaciu — said she “loved, loved, loved” Stephen Daldry’s 2002 film adaptation of “The Hours.”Dina Litovsky for The New York Times“When I met Michael Cunningham,” Nézet-Séguin recalled, “he said that as a writer, words for him have to be sequential. You can’t superimpose words. But that’s where opera can melt and create parallels with the stories in real time.”AS A NOVEL, “The Hours” contains three interwoven stories, each unfolding for the most part quietly, over the course of a single day: Virginia Woolf struggles with depression while writing “Mrs. Dalloway”; Laura Brown, a homemaker in Southern California in 1949, feels oppressed by small tasks like baking a cake while just wanting to read that novel; and Clarissa Vaughan, an editor living in New York City half a century later, seems to embody “Mrs. Dalloway” as she prepares a party for her friend and former love Richard, a poet ravaged by AIDS.Fleming “loved, loved, loved” the Daldry film, she said in an interview over the summer. Some had thought she had made her farewell to staged opera in 2017, as the Marschallin in Strauss’s “Der Rosenkavalier,” one of her signature roles. But she was quickly looking for a new project at the Met, and her right-hand man, Paul Batsel, suggested an adaptation of the story by Puts. Fleming was into the idea; so was Peter Gelb, the Met’s general manager.The work would require three singers on the level of the film’s stars. Fleming took on Streep’s role, as Clarissa; then came DiDonato as Virginia Woolf (played by Kidman in the movie); and, Kelli O’Hara as Laura (Moore). O’Hara has made a career as a decorated Broadway star but is such an opera natural that she was the highlight of Mozart’s “Così Fan Tutte” in 2018.O’Hara has made a career as a decorated Broadway star.Dina Litovsky for The New York Times“I remember reading the book so hungrily,” she said. “The commentary on this time period, the survival, mental health, which I think is so appropriate right now. It just spoke to me so deeply.”In writing the opera, Pierce and Puts exploited what previous forms of the story couldn’t. “Some films have tried simultaneity,” Puts said. “But because of the nature of harmony and rhythmic notation, you can have things overlap here, and that’s very exciting. What you have to decide on is one sort of primary backdrop, musically, that unifies them. And that became interesting for me.”Puts’s score — which is written through, eclectic and soaringly lyrical — contains dreamy touches befitting the fluid nature of Pierce’s text, which has nearly 30 scenes that dissolve in and out of one another. A countertenor role, sung at the Met by John Holiday, in which the singer appears in different guises, can be seen as something like an angel of death or ferryman. A children’s chorus that Richard, the dying poet, hears in his head turns out to be the nieces and nephews of Virginia Woolf, holding a funeral for a bird. Other recursive phrases include music associated with Virginia that Clarissa overhears from a church choir.“What’s the meaning of that?” Puts said. “I’m not even sure what the answer is, but I think that’s what can be interesting.”From left, William Burden, Fleming and Kyle Ketelsen in rehearsal.Dina Litovsky for The New York TimesHaunting the music is Glass’s Minimalist soundtrack for the “Hours” film. Puts called it “a beautiful score,” and recognized the danger in putting up his own work against it. “It’s almost like, would you write a ‘Star Wars’ opera?” he said, referring to John Williams’s famous music for that franchise. “No, I wouldn’t. It would be the dumbest thing in the world because it’s so iconic.”But, Puts added, while there are suggestions of a Minimalist style in the “Hours” opera — not for the first time in his compositional career — the work organically developed into something else. “The opera is so different that it’s its own thing,” he said. Nézet-Séguin described the score as having “just enough Minimalism,” but bringing “it to another, more lyrical, approach.”With the cast in place early, Puts tailored the score to Fleming, DiDonato and O’Hara. “I imagine if you’re writing a screenplay and you know Robert De Niro is going to play this character,” he said, “then every line you write, you imagine him delivering it.” And, he added, he is happy to reflect the specificity of their sounds and revise accordingly during rehearsals rather than plan for later productions and casts: “In a case like this, I’m not as concerned about the future.”All three stars have responded positively to the way their roles sit in their voices. This summer, DiDonato said that while reading through the score, she would tell herself, “Oh, Kevin, that’s the money note.” And Fleming, who has worked with Puts before — “He knows my voice really well” — said that his writing was singer friendly, with phrases separated, “so you’re not really stuck in a high register or a challenging tessitura consistently.”Kelli O’Hara, who sings the role of Laura, said: “I remember reading the book so hungrily, The commentary on this time period, the survival, mental health, which I think is so appropriate right now.”Dina LitovskyPuts developed a sound world for each woman. Clarissa’s, he said, is quintessentially American. Virginia’s draws on piano and an ornamental language befitting an earlier time in the English countryside, but with a winding harmony that, he hopes, evokes Woolf’s writing. Laura’s music, however, is more like that of her husband — of darkly cheery post-World War II domesticity that becomes something of a prison for her to escape from. All three come together in the finale, in a succession and layering of style.Nézet-Séguin conducted the world premiere with the Philadelphia Orchestra in March, and felt, hearing it for the first time, that “Kevin got so much right.” A few things have changed between then and now: the tessitura of the chorus, for instance, and some cuts along with additions. Crucially, the Met’s presentation is different simply for being staged.McDERMOTT, whose Met credits include blockbuster productions of Glass’s “Satyagraha” and “Akhnaten,” had been told that the opera’s constant shifting of time and place would make it “impossible” to direct. Yet he took it on, joined by the choreographer Annie-B Parson, the mind behind the infectiously exuberant movement in David Byrne’s “American Utopia.”“It’s like directing three operas on top of each other,” McDermott said. “There are so many scenes, and it’s filmic, so you need to get from place to place in a way that’s enjoyable rather than holding weight.”All three stars have responded positively to the way their roles sit in their voices. This summer, DiDonato, right, said that while reading through the score, she would tell herself, “Oh, Kevin, that’s the money note.” Dina LitovskyMcDermott and Parson have long been at work on “The Hours,” including a workshop over the summer, months before the singers arrived for rehearsals. “I was given time with the dancers first,” Parson said, “which was very luxurious.” She didn’t end up using everything but experimented with having them “defy the weight of the architecture” in magical ways that included blowing sets with their breath to move them, or occupying the set like cats — observational and impossible to read.Parson said she has been guided in part by Woolf herself. “Experimentation was the heart of work,” she said. “That was always on my mind — gender fluidity, feminism — and I wanted to start with her.”The dancers, McDermott said, “set the atmosphere of the scenes.” They are involved with maintaining the action’s momentum, but they also move with a vocabulary that is sometimes in harmony with scenes across time, like spirits. The choreography, Parson said, is “an embroidery of these worlds.”A week before opening night, the opera’s many moving parts were still finding their places. There was talk of many tears during rehearsals, but there has also been laughter. An emotional high point — Richard’s suicide by falling out a window — was a clunky comedy of errors that had DiDonato, who was watching from a seat in the auditorium, joking, “Guffman called.”McDermott referred to this as the moment that comes in any rehearsal process when it’s difficult to avoid thinking, “Oh my God, we’ve taken on too much.”Then, he added, something tends to happen. “You want all the performers and musicians to be resonating with each other in a perfect, beautiful way,” he said. “Then the piece begins to speak to itself. But what I’ve noticed is, it doesn’t really turn up until the audiences comes. That’s when you’ll see how strong the atmosphere can be.” More