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    Bruce Springsteen Is Back on Broadway. The Workers Are Coming Back, Too.

    Broadway took its first steps back with the return of Bruce Springsteen’s show, and no one is happier than Jim Barry, an usher at the St. James Theater for 20 years.Jim Barry, masked and ready, perched at the top of the theater stairs, cupping his hands around the outstretched smartphones so he could more easily make out the seat numbers.“How you doing? Nice jacket.”“Go this way — it’s an easier walk.”“Do you need help sir? The bathroom’s right there.”It was Saturday night at the St. James Theater.Bruce Springsteen was back on the stage.Fans were back in the seats.And, 15 months after the pandemic had shut down Broadway, Barry, who has worked as an usher at the St. James for 20 years, was back at work, doling out compliments and reassurance as he steered people toward the mezzanine, the restroom, the bar.“Springsteen on Broadway” is essentially a one-man show, but its return has already brought back work for about 75 people at the St. James — not only Barry, but also another 30 ushers and ticket-takers, as well as merch sellers, bar staff, porters, cleaners, stagehands, box office workers, a pair of managers and an engineer.The return of “Springsteen on Broadway” has already brought back work for about 75 people at the St. James Theater.Sara Krulwich/The New York TimesMore shows, and jobs, will return in August and September as Broadway’s 41 theaters slowly come back to life. Ultimately, a Broadway rebound promises to benefit not just theater workers but hotel clerks and bartenders and taxi drivers and workers in the many industries that rely on theater traffic, which can be considerable: in the last full season before the pandemic, 14.8 million people saw a Broadway show.Barry, a gregarious 65-year-old Staten Island grandfather, loves theater, for sure, but also depends on the job for income and basic health insurance.“This job is not for everybody, but I made it my own,” he said. Barry, a solidly built man with white hair who is often mistaken for a security officer, takes pride at being punctual, and jovial, and polite. “I can tell somebody tapping me on the back where the bathroom is, while telling somebody in front of me where their seats are, and also waving to somebody in the corner. It’s controlled insanity.”As he returned to work following the shutdown, there were a few changes to master. He had to wear a mask — they are required for employees, but not patrons — and struggled to feel comfortable making small talk through the fabric. And tickets were now all digital, which meant his signature move, which involved passing tickets behind his back as he accepted, scrutinized, and handed back the proffered stubs, was no longer useful; instead he needed to figure out how to quickly decipher all those different screen fonts.Still, he was thrilled to be back.“No matter what happens, nothing can make me feel bad, because I’m back at my house, and the Boss is at my house,” he said. “It’s where I want to be.”“No matter what happens, nothing can make me feel bad, because I’m back at my house, and the Boss is at my house,” Barry said.Sara Krulwich/The New York TimesBarry, originally from Bay Ridge, Brooklyn, took an unusual path to the theater industry. For 27 years, he had worked in banking, first as a teller, and then as a bank officer in Times Square.He saw theater, occasionally, and loved it. As a teenager he saw Danny Kaye in “Two by Two,” and later he saw “Jesus Christ Superstar.” (“I couldn’t believe it was so fantastic.”) But the production he most excitedly remembers seeing is “Grease,” at the Royale Theater; a friend got him access to walk onto the stage before the show. “It gave me the bug,” he said.So when he decided he needed to earn more money, and began looking for a second job, he reached out to one of his customers at the bank, a woman who worked in payroll at Jujamcyn Theaters, which operates five Broadway theaters, including the St. James. She asked if he’d be open to ushering.That was in 2001. The first shift he worked was at a dress rehearsal for “The Producers,” which was about to open. “You know you belong when your body just gets enveloped in euphoria,” he said.He was hooked. For years, he continued working full-time at the bank, while also working nights and weekends at the theater; in 2016 he left the bank for good, and now he works six days a week at the theater (the shifts are short — a full usher shift is 4.5 hours, but at each show half the staff gets to leave 30 minutes after curtain, which is two hours after their start time).It’s a union job, for which standard pay is $83.78 per show; Barry has the higher rank of director, so he makes about $710 a week, and supplements his income with Social Security and a small bank pension. He was kept afloat during the pandemic by unemployment; although he missed the theater, he also was glad to have more time to spend with his girlfriend.He has a bear of a commute — it can take up to two hours to get to work, depending on whether he drives or takes a bus, and how bad the traffic is. He arrives early, changes into his Jujamcyn uniform (black suit, black shirt, black tie, with a red J on the chest), and sits in a theater doorway on West 44th Street that he calls “my stoop,” enjoying coffee and a roll and greeting passers-by, sometimes posing for a picture with a passing actor.Barry has a long commute — it can take up to two hours to get to work.Sara Krulwich/The New York TimesAlthough he loves the theater, seeing shows other than the ones he’s working is hard — he’s generally on duty when other shows are running. But he usually gets to the big ones.At his own theater, he’s seen a mix of hits and flops. With the latter, he said, “you just feel bad for everybody.” And what if he doesn’t like a show he’s working? “We have the luxury of lobbies.”There are, of course, headaches to manage — intoxicated patrons, and insistent videographers — but he prides himself on doing so with civility. For the cellphone scofflaws, whose ranks have swelled since he began, he will sometimes simply hover, which usually shames people into compliance; other times he will use a flashlight or a headshake to get someone’s attention, and once in a while he’ll say something like, “Please don’t do that. If they see you, I’m going to get in trouble.” (At “Springsteen on Broadway,” no photos or videos are allowed until the bows.)How much does Barry love being part of the business? In March, sad not to be at work for his 20th anniversary at the theater, he and his girlfriend drove into Times Square, and he posed for a photograph in front of each of the 41 Broadway theaters.“There’s that old adage — when you love what you do, you never work a day in your life,” he said. “I am so lucky — I love to make people feel good about coming to our house.” More

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    On the Scene: ‘Springsteen on Broadway’ 🎸

    On the Scene: ‘Springsteen on Broadway’ 🎸Michael PaulsonReporting on theater Even before entering the St. James Theater, the theater district was clearly more alive than it was a year ago, at the height of the pandemic. Times Square, even with all but one theater still closed, was mobbed. More

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    Bruce Springsteen Reopens Broadway, Ushering In Theater’s Return

    On Saturday, “Springsteen on Broadway” became the first full-length show to take the stage since the Covid-19 pandemic forced performances to shut down in March 2020.I have seen the return of Broadway, and its name is Bruce Springsteen.In a city whose cultural soul had been shuttered for more than a year with boarded up windows and empty streets, it was Springsteen who called it back to life on Saturday night, his gruff and guttural rasp the first to echo across a Broadway stage to a paying audience in 471 days.Of course, “Springsteen on Broadway” is no traditional Broadway production — no mesmerizing choreographed musical numbers, no enchanted sets, no multi-page bios of cast members in the Playbill. The show consists of a man alone onstage; his ensemble a microphone, a harmonica, a piano and six steel strings stretched across a select slab of spruce wood.“I am here tonight to provide proof of life,” Springsteen called out early on. It was a line from the monologue of his original show — which ran for 236 performances, in 2017 and 2018 — and now it carried extra weight. That proof, he continued, was “to that ever elusive, never completely believable, particularly these days, us.”For the “us” that packed inside the St. James Theater — 1,721 filled seats, very few masked people, all vaccinated — that first arpeggiated three-note chord from “Growin’ Up” was indeed proof that the rhythms that moved New York City were emerging from behind a heavy, dark and weighty curtain.The 15 months that Broadway had been shuttered was its longest silence in history. In years past, strikes, hurricanes, blizzards and blackouts had managed to tamp down the lights on Broadway only for a few days, weeks or a month. But the pandemic forced the Theater District into an extensive darkness on March 12 of last year, as New York was quickly becoming the epicenter of the epidemic in the United States.And while marquee shows like “Hadestown,” “Hamilton” and “Wicked” are still awaiting their September reopenings, it was Springsteen who took one of the most meaningful strolls to center stage in Broadway history, and sang.Bruce Springsteen, left, and his wife, Patti Scialfa, taking a bow at the St. James Theater. They sang together on “Fire,” one of the new additions to the show.Sara Krulwich/The New York TimesThough the show largely hewed to the original incarnation, there were some notable additions, and new phrases, soliloquies and tales woven into the performance. Springsteen mentioned his new record, “Letter to You”; his new film of the same name; and his dismissed drunken-driving charges. (He was arrested after taking two shots of tequila with fans in Sandy Hook, a public beach that does not allow alcohol, and then hopping on his motorcycle.)But he also tried to make sense of the moment, of a long year filled with loss and isolation during the pandemic.“It’s been a long time coming,” Springsteen said to the crowd after finishing the first song, stepping away from the microphone and speaking directly to the crowd. “In 71 years on the planet, I haven’t seen anything like this past year.”He spoke at length of his mother, Adele Springsteen.“She’s 10 years into Alzheimer’s,” he said. “She’s 95. But the need to dance, that need to dance is something that hasn’t left her. She can’t speak. She can’t stand. But when she sees me, there’s a smile.”And he addressed the civil unrest throughout the country.“We are living in troubling times,” Springsteen said. “Certainly not in my lifetime, when the survival of democracy itself, not just who is going to be running the show for the next four years, but the survival of democracy itself is deeply threatened.”He then launched into one of three new songs to the show, “American Skin (41 Shots),” a ballad written about Amadou Diallo, a Guinean immigrant, who was fatally shot in 1999 by New York City police officers.Amid the new material (including a new duet, “Fire,” with his wife, Patti Scialfa), the rhythms that marked the initial run of “Springsteen on Broadway” were quickly finding their groove. Hours before the show, a crowd amassed outside the side stage door, a relic of Springsteen’s earlier Broadway run when fans clamored for a glimpse of the rock star’s arrival every night.“It’s just epic to have the Boss open us back up,” said Giancarlo DiMascio, 28, who drove down from Rochester to see the show (his 49th Springsteen concert). “It’s big for New York, its big for arts and culture here, and to have this open up is a sense of normalcy.”A line began to form at the theater and eventually snaked down 44th Street, as fans clad in vintage Springsteen paraphernalia — old concert T-shirts, Stone Pony shirts and a few Springsteen face masks — were eager to get inside and see a stage in person for the first time in months. But, true to Broadway form, plenty of theatergoers staggered in just as the house lights were dimming, including Gov. Phil Murphy of New Jersey and Steven Van Zandt, the actor and guitarist for Springsteen’s E Street Band.The transportation secretary Pete Buttigieg, standing left, and Steven Van Zandt, seated center, were among the famous faces in the crowd at Saturday night’s performance.Sara Krulwich/The New York Times“I’ve been a Broadway fan for as long as I can remember, and this has been a challenging year,” said Jacob Persily, 26, from Monmouth County, N.J. He said he had been to “hundreds” of Broadway plays but had never seen Springsteen (though he lives around the corner from Springsteen’s gym in New Jersey). “I’m also a health care worker, so it’s been a challenging year in many other ways.”Outside the theater, dozens of anti-vaccination protesters gathered, shouting and harassing attendees. A similar group had come to protest the Foo Fighters concert at Madison Square Garden last week. Both performances required proof of vaccination to attend.But for many in the audience, it felt good to be back in the theater, back to live music, and just simply “back.” But other fans, for whom music — and particularly Springsteen’s music — brings an irreplaceable form of comfort, the show felt especially important.Kathy Saleeba, 53, drove from Rhode Island for the show. A self-described “No. 1 Bruce fan,” Saleeba said she had seen 51 Springsteen shows, many with her childhood friend Jane.In 2005, Jane was diagnosed with breast cancer, Saleeba said, but the two continued to go to as many Springsteen shows as possible, and they even met the Boss in Connecticut in 2008 before his show. He ended up playing a song for her, “Janey Don’t You Lose Heart.”On Saturday, Saleeba brought a picture of Jane, who died in 2016, along with the lyrics printed out from “Land of Hope and Dreams.” She hoped to give it to Springsteen in person.A line stretched down 44th Street as ticket holders waited to enter the St. James Theater. Audience members were required to provide proof of Covid-19 vaccination, and entry times were staggered.Sara Krulwich/The New York Times“Springsteen on Broadway” is part concert, part comedy, part tragedy, part therapy, but also so much more in an undefinable sum. It’s a performance and a conversation, with a hero and an icon baring himself onstage, offering a portrait of his life through his own eyes, his own voice, and how he has seen the world.It’s a show that reckons so rawly with loss and change in an unfair world, and even Springsteen at one point choked up, tears winding down his face as he recalled all those he’s lost: his father, his bandmates, his friends.“I’m glad to be doing this show again this summer because I get to visit with my dad every night that I’m here, and it’s a lovely thing,” he said, wiping his eyes.Though through somber resilience, Springsteen also finds ways to celebrate.In paying tribute to Clarence “Big Man” Clemons, the larger-than-life saxophone player from the E Street Band who died 10 years ago this month, Springsteen recalled when “Scooter and the Big Man” took the city on and whispered rock ’n’ roll stories into the ears of millions. “He was elemental in my life,” Springsteen said, softly vamping through the chords of “Tenth Avenue Freeze-Out.” “And losing him was like losing the rain.”Like so many in the audience, I too lost a “Big Man” in the pandemic. My cousin Big Nick, who had a heart so big it could have been the inspiration for Springsteen’s “Hungry Heart,” was one of the more than 600,000 American people who succumbed to the coronavirus.And so has this city grappled with extraordinary loss, where almost every street, block and building, every inhabitant and every visitor has been forever changed by the pandemic.As I, and so many others, shared the pain of Springsteen as he recounted the death of his friend, and promised to “see ya in the next life, Big Man,” there was also comfort in seeing him onstage again, on Broadway again, and all of us, strangers and not, together again in music.And when Springsteen belted out the climactic third verse to “Tenth Avenue Freeze-Out” — “Well the change was made uptown and the Big Man joined the band” — the only audible sounds were cheers. More