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Interview: Delving into the darker side of hospitality

Lia Burge on her Vault Festival show, Crying into Bins

Our latest interview for the upcoming Vault Festival is with Lia Burge. In February Lia is bringing her show Crying into Bins to the Festival, which is all about working in hospitality. The show is a spoken word performance full of the horrors Lia has seen first hand. We’re sure it’s one that will resonate with many people who have found themselves in the service industry at one time or another, and even if you don’t have that experience, we reckon it could be a real eye opener! If nothing else, we reckon you should go just to find out about the Margaret Thatcher memorial dinner!

Crying Into Bins is playing 11, 12 and 18 February and you can book those tickets here.


Crying into Bins is quite the title. What was the inspiration behind it?

My friend had a full-on nervous breakdown at the end of a shift one night – just cracked. She was fingering béarnaise sauce out of ramekins into a food waste bin at the time (an activity anyone who’s worked in hospitality will recognise with a withering groan). The next think we knew she was on the floor sobbing, shaking – the works. It was simultaneously one of the funniest and most disturbing things I’ve ever witnessed. 

And what can people expect if they get along to see the show in February?

Something a bit different in terms of style I think. Somewhere between theatre and spoken word poetry. In any case, plenty of laughs and a lot to think about. I wrote it to offer a bit of catharsis to hospitality workers, and to explore how working in service can change and shape you as a person. 

So, is it all based on things you really saw and experienced whilst working in hospitality or have you used some creative licence to embellish a few events?

There are things in the piece that people will think I’ve made up. But I’m sorry to say that every single story, quote and moment of Crying into Bins is true and happened either to me or one of my colleagues.

Care to share any of the real horror stories you experienced then which we might hear about in the show?

If we’re talking tangible horror, my first thought is the time a pigeon got into the venue and was shot down with a BB gun just before the guests arrived. Its blood and guts smattered over 1500 champagne glasses we’d just laid out to pour. But if we’re talking psychological horror, I’ll just say these four words: Margaret Thatcher memorial dinner… You’ll have to come to the show to find out what happened with that one.

Is it your first time performing in something you’ve written then? What made you decide it was time to write your own show?

It is. I’ve been avoiding the obligatory ‘one woman show’ for years. I love being in a company, and I could never seem to write a decent play anyway, so it never appealed. But when I got into spoken word in 2018, I found a format that made sense for the way I write, and people really seemed to respond to the way I performed my poetry. It’s just storytelling really, but it has an extra bit of magic that brings it to life. I realise now all the training and my experience with Shakespeare and modern rhythmical plays must have sunk into my soul over the years!

We’re big fans of spoken word – do you feel this is a theatre genre that is getting more popular at the moment?

I do think spoken word is getting more popular, and it’s a real mixed bag out there. There are incredible life changing poets like Salena Godden and Kae Tempest, and then there are just people getting up and speaking their truth into a microphone. The latter isn’t often high art, but I think it’s popular because it facilitates creative expression. I’m sort of playing around with the standard ‘spoken word’ delivery and pushing back a little against the penchant poets seem to have for trying to imitate Kae – who is extraordinary… but inimitable. I love poets who use their own voice to tell their story – that’s what’s interesting to me. 

You have taken part in Hammer & Tongue’s National Slam competitions. What are they then and how does taking part in those compare to putting on your own show?

Well, a poetry slam is where competitors have three minutes to speak their poem – no singing, no props, no music. Usually the audience will be doing the scoring, so whether you win or not can have a lot to do with who’s out there! For me, it all started by accident when I told a poet friend of mine a story about an unfortunate toilet accident on the back of a horse during the Euros in 1996. She said “that’s a slam winning poem, write it!” I wrote it, I won my first slam, and then I was off! There is of course something more terrifying about getting up there as yourself as opposed to a character in a play. But once you’ve done your bit you can sit down again! Putting on your own show is a massive pressure in so many ways, but I’m looking forward to bringing the two worlds together and seeing what happens.

Are the Vault dates the first outing for the show or have you been testing it out elsewhere?

I’ve tested out bits and pieces at poetry nights and at a brilliant scratch night called Scratch Meet in Brighton, which I highly recommend. To be honest I did it to get my friends off my back about writing the piece in full, but the response was great – I think that’s because so many people have worked in hospitality over the years, which makes it highly relatable.

And as the show is about hospitality, when you are a big star of the stage what would you like included in your own rider?

Hahaha! I’m not sure… sparkling water? Whatever it was, I’d thank the person who brought it to me effusively.


Thanks to Lia for taking time out of her day to chat to us. Crying into Bins plays at Vault Festival on 11, 12 and 18 February, at 3.10pm each day. More information and bookings can be found here.

You can also keep up to date with Lia and hear about forthcoming shows via her Twitter account here.

Source: Theater - everything-theatre.co.uk


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