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    How Taylor Swift’s Eras Tour Conquered the World

    The pop star’s record-breaking, career-spanning show has dominated the summer, commanding attention and whipping up demand at a level thought unachievable in a fragmented age.As Taylor Swift rolled into Los Angeles this week, the frenzy surrounding her record-breaking Eras Tour was already in high gear.Headlines gushed that she had given $100,000 bonuses to her crew. Politicians asked her to postpone her concerts in solidarity with striking hotel workers. Scalped tickets were going for $3,000 and up. And there were way, way too many friendship bracelets to count.These days, the center of an otherwise splintered music world can only be Taylor Swift.The pop superstar’s tour, which is now finishing its initial North American leg with six nights at SoFi Stadium outside Los Angeles, has been a both a business and a cultural juggernaut. Swift’s catalog of generation-defining hits and canny marketing sense have helped her achieve a level of white-hot demand and media saturation not seen since the 1980s heyday of Michael Jackson and Madonna — a dominance that the entertainment business had largely accepted as impossible to replicate in the fragmented 21st century.“The only thing I can compare it to is the phenomenon of Beatlemania,” said Billy Joel, who attended Swift’s show in Tampa, Fla., with his wife and young daughters.In a summer of tours by stars like Beyoncé, Bruce Springsteen, Morgan Wallen and Drake, Swift’s stands apart, in numbers and in media noise. Although Swift, 33, and her promoters do not publicly report box-office figures, the trade publication Pollstar estimated that she has been selling about $14 million in tickets each night. By the end of the full world tour, which is booked with 146 stadium dates well into 2024, Swift’s sales could reach $1.4 billion or more — exceeding Elton John’s $939 million for his multiyear farewell tour, the current record-holder.Swift has now had more No. 1 albums on the Billboard 200 over the course of her career than any other woman, surpassing Barbra Streisand. With the tour lifting Swift’s entire body of work, she has placed 10 albums on that chart this year and is the first living artist since the trumpeter and bandleader Herb Alpert in 1966 to have four titles in the Top 10 at the same time.“It’s a pretty amazing feat,” Alpert, 88, said in a phone interview. “With the way radio is these days, and the way music is distributed, with streaming, I didn’t think anyone in this era could do it.”But how did a concert tour become so much more: fodder for gossip columns, the subject of weather reports, a boon for friendship-bracelet beads — the unofficial currency of Swiftie fandom — and the reason nobody could get a hotel room in Cincinnati at the end of June?“She is the best C.E.O., and best chief marketing officer, in the history of music,” said Nathan Hubbard, a longtime music and ticketing executive who co-hosts a Swift podcast. “She is following people like Bono, Jay-Z and Madonna, who were acutely aware of their brands. But of all of them, Taylor is the first one to be natively online.”Swift on the opening night of her Eras Tour in Glendale, Ariz., on March 17.Cassidy Araiza for The New York TimesSwifties have chronicled the stream of celebrity fans who have turned up each night: Julia Roberts, the New York Jets’ new quarterback Aaron Rodgers, even Flavor Flav of Public Enemy. But Swift has also made each show a news event by adding two “surprise songs,” often with headline-grabbing guests. On the July day that she put out a music video featuring Taylor Lautner, an ex-boyfriend, the actor backflipped across the stage in Kansas City, Mo., and paid Swift effusive tribute — “not just for the singer you are,” Lautner said, “but for the human you are.” The crowd registered its approval with an earsplitting roar.The Taylorpalooza extends to every level of the news media, which began the coverage cycle by chronicling Swift’s ticketing fiasco last November, when fans — and scalpers’ bots — crushed Ticketmaster’s systems, leading to a heated Senate Judiciary hearing. Since then, seemingly no nugget of Swift news has escaped coverage, from the stars in the stands to oddities like a Seattle concert that, according to one researcher, shook the ground with an intensity equivalent to a 2.3-magnitude earthquake.Music critics have portrayed the Eras Tour as showing Swift at the top of her game as a media-savvy, big-tent talent, a pop star with a knack for grand spectacle as well as the polished artistry of a classic songwriter.Shania Twain, the country-pop star whose career in some ways prefigured Swift’s, caught the Las Vegas stop of the Eras Tour, a 44-plus song production that goes as long as three and a half hours. She praised Swift’s “beautiful balance” of high-tech stagecraft and intimate performance segments. “I have to applaud her,” Twain said in a telephone interview. “As a performer, I know that work that goes into it.”The power of Swift’s fan army — and fear of crossing the star, or even appearing to — has kept nearly all of the press about the tour sunny. Though some fans (and parents) balked at the ticket prices and challenges of securing seats, most frustration was directed squarely at Ticketmaster, not Swift. After a few weeks of headlines romantically linking Swift with a frontman some fans considered to be problematic, reports spread in the celebrity pages that they had split. (Swift’s representatives declined to comment for this article.)For fans, the shows are a pilgrimage, and a rediscovery of the joys of mass gatherings. Flights are packed with Swifties, and travelers trade stories and compare outfits — drawn from looks associated with Swift “eras” — in stadium corridors and parking lots. In Kansas City, the comedian Nikki Glaser was attending her eighth show, a commitment that she estimated has cost her $25,000.“This year I decided not to freeze my eggs,” Glaser said. “I’m going to put that money toward the thing I love most in the world, which is Taylor Swift.”Swift’s fans buy tour merchandise outside the stadium before a show in New Jersey.Jutharat Pinyodoonyachet for The New York TimesBefore Eras, Swift hadn’t been on tour since 2018. And her catalog has grown by seven No. 1 albums since then, fueled in part by three rerecorded “Taylor’s Versions” of her first LPs — a project hailed by Swift’s fans as a crusade to regain control of her music, though it is also an act of revenge after the sale of Swift’s former record label, a move that, she said, “stripped me of my life’s work.”“Folklore” and “Evermore” expanded her palate into fantastical indie-folk and brought new collaborators into the fold: Aaron Dessner from the band the National and Justin Vernon, a.k.a. Bon Iver, rock-world figures who helped attract new listeners.The other major tour this year that is enticing fans to book transcontinental flights, and to show up costumed and in rapture, is also by a woman: Beyoncé, 41, whose Renaissance tour is a fantasia of disco and retrofuturism. Like Swift, she is also a trailblazing artist-entrepreneur, maintaining tight control over her career and fostering a rich connection with fans online. Together with Greta Gerwig’s “Barbie,” a critique of the patriarchy told in hot pink, they are signs of powerful women ruling the discourse of pop culture.But in music, at least, the scale and success of Swift’s tour is without equal. Later this month, after completing 53 shows in the United States, she will kick off an international itinerary of at least 78 more before returning to North America next fall. Beyoncé’s full tour has 56 dates; Springsteen’s, 90. (Recently, Harry Styles wrapped a 173-date tour in arenas and stadiums, grossing about $590 million.)Outside Arrowhead Stadium in Kansas City, fans posed for selfies and shared their ticketing ordeals. Esmeralda Tinoco and Sami Cytron, 24-year-old former sorority sisters, said they had paid $645 for two seats. A stone’s throw away, Karlee Patrick and Emily DeGruson, both 18 and dressed as a pair in angel/devil costumes after a line in Swift’s “Cruel Summer,” sat “Taylorgating” at the edge of the parking lot; they said they had paid $100 for parking but couldn’t afford tickets.As Swift’s opening acts finished, the crowd rushed in. Glaser, the comedian, later said that of the eight shows she had been to, her favorites were the ones where she had brought her mother — and converted her to Swiftie fandom.“Everyone is in love with her,” Glaser said her mom told her after one show in Texas. “Now I get it.” More

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    Nonprofit Theaters Are in Crisis. A Times Reporter Spoke With 72 of Them

    Michael Paulson spoke with producers and artistic directors at nonprofit theaters across the country about the crisis their industry is facing.Times Insider explains who we are and what we do and delivers behind-the-scenes insights into how our journalism comes together.Michael Paulson, who has covered theater for The New York Times for eight years, knew the situation was bad at the country’s nonprofit regional theaters, which had yet to regain their prepandemic audiences.But in recent months, the shock waves have gotten bigger: One of the nation’s largest companies, Center Theater Group in Los Angeles, said it would pause production on one of its three stages and lay off 10 percent of its staff. The Lookingglass, an anchor of Chicago’s theater scene, halted production for the rest of the year. Then this month, New York’s prestigious Public Theater cut nearly one in five of its jobs.“We’ve seen an increase in the number of closings, and it felt like this is real and serious and important for readers to know about,” Mr. Paulson said in an interview.That observation formed the basis for an article by Mr. Paulson that appeared on the front page of Monday’s newspaper. To document the crisis at America’s regional theaters, he spoke with the leaders of 72 top-tier companies across the country.Here, Mr. Paulson reflects on the reasons for the upheaval, on the most promising solutions being proposed and on the balancing act he juggles between the demands of daily news reporting and investigative projects. This conversation has been edited.How many of the issues that challenge nonprofit theaters stem from the pandemic?The pandemic was an accelerant. But the issues at the heart of this crisis — the aging of the audience, the growing role of streaming media in people’s entertainment diets, the decline in subscriptions as the way consumers plan their theatergoing — were underway before it. The economic situation combined with this inflationary moment proved unsurvivable for a number of theaters and damaging for many more.Are these challenges unique to theaters, or are they true of the nonprofit arts sector in general?Theater has some particular vulnerabilities — it’s a niche art form, and a lot of nonprofits pride themselves on developing new work, which means a show sometimes has a title or is by an artist that audiences don’t yet know. A bunch of people told me audiences want to be sure they’re going to have a good time before they set aside the time and the money, and that often means going to something that’s already established, versus something that is just being introduced to the world.Seventy-two interviews is a lot for one article. Do you envision this piece being the first in a series?I do have a tendency to be an overreporter, but I wanted to be confident that what we were reporting reflected a national pattern and wasn’t just an extrapolation from a handful of worst-case scenarios. I expect that a lot of my time this year is going to be spent thinking and writing about the economic challenges facing theaters in America.How do you balance the demands of daily news reporting with bigger-picture projects?I’m probably going to be doing fewer features about individual shows, while I focus on more of these stories about the health of the field, but I still want to write occasional pieces about artists and works of art. I think a mix of stories is what keeps a reporter sane.Do you anticipate doing a lot of that reporting in person?I hope so. A couple of days ago, I went to see “Evita” at American Repertory Theater outside of Boston, and over the weekend I went to see a play called “tiny father” at Barrington Stage Company in the Berkshires. On Thursday, I saw a production of “Fun Home” at the Studio Theater in Washington, D.C. I’m trying, to the extent I can, to see things outside New York. We need to pay more attention to nonprofit theaters and theaters outside New York — because there are real challenges in those places we need to be telling our readers about.What was the most surprising thing you learned while reporting this article?I was struck by how many theaters are now doing coproductions. It’s pretty dramatic: The Shakespeare Theater Company in D.C. had one coproduction out of six shows before the pandemic, and now at least five out of six will be coproductions this coming season. There’s also a lot of experimentation with collaboration, which is heartening. Theaters that once saw themselves either as competitors or just strangers are much more interested in finding ways to help one another.Your article touches on a number of potential solutions. Which seem most promising?There’s a coalition forming of theaters in Connecticut that is talking about whether the theaters might be able to share set-building functions. Those kinds of approaches might have promise. A lot of theaters are talking about the possibility of either more government assistance or for more foundations to take seriously the challenges facing this field. There’s a shared sense that box-office revenue, which has never been enough to sustain these organizations, is not going to be a primary part of the solution.How will we see an effect on Broadway, which depends on nonprofit theaters to develop material and support artists?The situation means less work for artists, actors, writers, directors and designers. Fewer shows are being staged, and those shows are often smaller and have shorter runs, which is a challenge both for the people who are already established in the field and the people who are seeking to enter it. There’s just less work to go around. More

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    ‘New York, New York’ Will End Its Broadway Run

    The big-budget musical that tried to position itself as a nostalgic love letter to the city will close after a summer of dropping sales.“New York, New York,” a big-budget musical that tried to position itself as a nostalgic love letter to the city, will close on July 30 after underwhelming critics and failing to find a sufficient audience to sustain a Broadway run.The musical was the costliest swing of the last theater season, with a $25 million capitalization, according to a filing with the Securities and Exchange Commission; that money has not been recouped. The show’s budget was bigger than that of other musicals currently arriving Broadway, although costs have been rising, and the musicals with the largest companies and the most stage spectacle are increasingly costing more than $20 million.“New York, New York” started off respectably at the box office, with weekly grosses initially hovering around $1 million. But the musical has been expensive to run, with a large cast and a sizable orchestra, and its sales have been dropping problematically this summer. During the week that ended July 16, “New York, New York” grossed $692,051 and played to houses that were only 68 percent full, according to the most recent figures released by the Broadway League.At the time of its closing, “New York, New York” will have played 33 preview and 110 regular performances.Very loosely based on Martin Scorsese’s 1977 film of the same title, the musical tells the story of a young couple — he a musician, and she a singer — trying to find work and love in the city just after World War II. The book is by David Thompson and Sharon Washington.The show features songs by John Kander and Fred Ebb, some of which also appeared in the film. The title song, which is the musical’s closing number, has become a standard. Ebb died in 2004; for the stage musical, Lin-Manuel Miranda contributed lyrics, working with Kander, who is now 96 and who won this year’s Tony Award for lifetime achievement.The musical, directed and choreographed by Susan Stroman, opened on April 26 and faced mixed to negative reviews. In The New York Times, the critic Elisabeth Vincentelli called it “sprawling, unwieldy, surprisingly dull.”The show was nominated for nine Tony Awards, and it won one, for Beowulf Boritt’s scenic design.Sonia Friedman and Tom Kirdahy are the musical’s lead producers. In May they announced plans for a national tour of the musical starting in January 2025, but on Sunday evening, when they announced the closing date, they said only that “discussions are underway for a North American tour.”The closing announcement comes amid a tough stretch for Broadway shows, many of which have struggled as the industry rebuilds following the lengthy closing of theaters at the start of the coronavirus pandemic. On Sunday, three shows played their final performances: a musical revival of “Camelot,” a stage adaptation of “Life of Pi” and the comedy “Peter Pan Goes Wrong.” More

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    ‘Barbenheimer’ Is a Huge Hollywood Moment and Maybe the Last for a While

    The big launch of “Barbie” and “Oppenheimer” should have been a celebratory moment, but an industry on pause has darkened the mood.Margot Robbie in “Barbie” and Cillian Murphy in “Oppenheimer” will help bring hundreds of millions of dollars in box office receipts this weekend.Warner Bros Pictures/Universal Pictures, via Associated PressThe film industry’s happiest weekend in a long time may also be its last happy weekend for many months.With the dual opening of “Barbie,” Greta Gerwig’s comedy based on the Mattel doll, and Christopher Nolan’s “Oppenheimer,” a biopic about the mastermind behind the atomic bomb, the pop culture phenomenon of “Barbenheimer” is upon us. Though the movies are wildly different in style and tone, by helpfully landing on the same day, the buildup has so captured the public consciousness that many movie fans, who have been slow to return to theaters at all, are eager to watch two of the year’s most anticipated titles back-to-back.Analysts have predicted a record-breaking box office weekend: “Barbie” will debut well north of $150 million domestically and may even top the opening gross of this year’s champ, “The Super Mario Bros. Movie.” “Oppenheimer,” also in its first weekend, is set to make more than $50 million, a thunderous achievement for a dense, three-hour drama. For a theatrical sector still battered by the pandemic and diminished by the rise of streaming, this potent double win would normally presage popped corks all over Hollywood.But any champagne will come with caveats, as the two movies open during a dual strike that has brought the industry to a near-standstill.On Friday, the Hollywood actors’ strike reached the one-week mark, after the 160,000 members of the SAG-AFTRA union joined members of the Writers Guild of America, who have been on strike since May. Both labor actions are expected to last for months, scuttling plans to put new studio films into the pipeline and jeopardizing the ones already set to come out, since actors have been ordered not to promote them during the strike.“It’s the best of times, it’s the worst of times,” said Michael Moses, who oversaw the release of “Oppenheimer” in his role as the chief marketing officer for Universal Pictures.He noted that in the past few weeks, as the “Barbenheimer” hype grew, so did the animosity between the guilds and the Alliance of Motion Picture and Television Producers, the organization that bargains on behalf of the studios. With both sides entrenched and the strikes expected to continue into the fall, the mood for many in Hollywood this weekend will shift between joy and unease.“Celebrations are tempered,” Moses said. “But we still need a healthy business on the far side of this.”Even those cheering the success of “Barbenheimer” fear this weekend’s box-office sugar high might be short-lived. There are no other “Barbie”-level blockbusters on the release calendar until “Dune: Part Two” on Nov. 3, and even that sci-fi sequel could be delayed until next year if the actors’ strike persists, since stars like Timothée Chalamet, Zendaya and Austin Butler would be forbidden to take part in the film’s global press tour.Already, some upcoming films have had their release plans modified as a result of the SAG-AFTRA strike. The Helen Mirren drama “White Bird” and A24’s Julio Torres comedy “Problemista” were supposed to launch in August and are now without an official release date, while “Challengers,” a tennis romance starring Zendaya, on Friday abdicated its prestigious slot as the opening-night title at the Venice Film Festival, which begins Aug. 30. That film, like the Emma Stone comedy “Poor Things,” had been set for theatrical release in September in order to capitalize on a starry press push at Venice. Now “Challengers” has moved to April 2024, according to Deadline.Venice and the Toronto International Film Festival will announce their full lineups next week, and though those slates have the chance to build on the movie-loving momentum offered by “Barbenheimer” weekend, many wonder if they’ll be lacking the starry prestige titles studios normally send there. “If ‘Oppenheimer’ were a fall movie and I was taking it to Toronto, I think we’d probably at this point have decided not to take it,” said that film’s awards strategist, Tony Angelotti, citing the cost of reserving travel and lodging for the cast and makers of a major movie: “Would they refund your money if the strike continues?”While Hollywood braces itself for the next strike-related shoe to drop, Scott Sanders is feeling an unwelcome case of déjà vu. As one of the producers of a new movie-musical adaptation of “The Color Purple,” Sanders has spent months poring over a meticulous release strategy for the Fantasia Barrino-led film, due in theaters on Christmas Day. But all of that hard work could be dashed if Warner Bros. delays the movie, as it did three years ago with another Sanders-produced musical: “In the Heights” was pushed a full year to June 2021 because of the pandemic, and then released simultaneously in theaters and on HBO Max.Sanders said the studio has assured him that, so far, no discussions have been had about bumping “The Color Purple” into 2024. Still, he said, “If the other big tentpole holiday movies or awards-bait films start to shift, frankly, I’m going to be nervous.” He added, “The optimist in me thinks we have six or seven more weeks before we have to start taking Pepto Bismol.”The hype around “Barbie” and “Oppenheimer” could rekindle a love for moviegoing, Sanders said, but there might be few titles left to capitalize on it. “Are we going to keep the momentum going from this weekend?” he said. “Or are we going to suddenly pull the emergency stop in the next month or two and go back to square one again?”If that cord is pulled, it will have a significant ripple effect. Theaters that are barely back from the brink since the pandemic would be tested once again, while the films that were already dated for 2024 might be forced to free up space. And without the usual influx of year-end prestige films, this year’s awards season could look very different — and, in another way, all-too-familiar.“Worst-case scenario, every studio on the planet decides to move their fourth-quarter movies into next year,” Sanders mused. “Suddenly, the last contenders for awards are ‘Barbie’ and ‘Oppenheimer.’ Then what happens?” More

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    ‘Barbie’ vs. ‘Oppenheimer’: The Real Winner May Be the Box Office

    The toy-based comedy is expected to draw $100 million; the biopic half that. But in an uneven year for movies, the duel seems to be engaging audiences.It’s a matchup for the ages, up there with Ali vs. Frazier, the Hatfields vs. the McCoys and Athens vs. Sparta.Well, let’s not get carried away.But it is fair to say that with “Barbie” vs. “Oppenheimer,” Hollywood has not captured the popular imagination in this way for quite some time. On Thursday night, the two wildly incongruous Hollywood megamovies arrive in theaters after weeks of internet meme-ification and questionable marketing tie-ins. (We’re looking at you, Barbie-inspired Burger King sandwich topped with what looks like chewed bubble gum.) Together, the movies could generate the biggest crowds at North American multiplexes in four years, numbers not seen since before the pandemic, box office prognosticators said.“‘Barbie’ and ‘Oppenheimer’ are basically the perfect frenemies at the box office this weekend,” said Dave Karger, the Turner Classic Movies host. “Yes, they’re technically competitors, but they’re largely going after different audiences, and the Barbenheimer hype seems only to be helping both films.”Greta Gerwig’s candy-coated “Barbie,” which cost an estimated $145 million to make, not including marketing costs, has the potential to earn $100 million in the United States and Canada through Sunday, according to analysts who track audience interest and use complex formulas to forecast box office performance. Christopher Nolan’s weighty “Oppenheimer,” which cost at least $100 million before marketing, is looking at around $50 million in domestic ticket sales over the same period.Warner Bros., citing presales of about $30 million, said it was expecting closer to $75 million in weekend ticket sales for “Barbie.” (Studios try their darnedest to downplay expectations.) The studio has booked the PG-13 comedy onto about 4,200 screens in North America.Universal Pictures, the studio behind “Oppenheimer,” an R-rated historical drama about the making of the atomic bomb, declined to comment. It will unfurl Nolan’s film on about 3,600 domestic screens.“Barbie” has a run time of just under two hours. “Oppenheimer” stretches three, limiting the number of screenings that theaters can squeeze into the weekend. “Oppenheimer,” however, has the benefit of playing on most of North America’s large-format screens, which come with a ticket surcharge of up to $12 in New York. IMAX is devoting its entire footprint to Nolan’s opus for the next three weeks (to the chagrin of Tom Cruise, who hoped his “Mission: Impossible — Dead Reckoning Part One” would continue to play on some of those screens after opening last week).AMC Entertainment, the world’s largest cinema chain, said on Monday that more than 40,000 people had purchased tickets to see “Barbie” and “Oppenheimer” as a double feature, up from 20,000 last week.Hollywood urgently needs a weekend that exceeds — or even meets — expectations. This was the year when moviegoing was finally supposed to bounce back from the pandemic, which closed many theaters for months on end and sped the growth of streaming services in homes. At last, cinemas would reclaim a position of cultural urgency.But ticket sales in the United States and Canada for the year to date (about $5 billion) are down by about 20 percent from the same period in 2019, according to Comscore, which compiles box office data. Blips of hope, including strong sales for the innovative “Spider-Man: Across the Spider-Verse” and the hyper-violent “John Wick: Chapter 4,” have been blotted out by disappointing results for expensive franchise films like “Indiana Jones and the Dial of Destiny,” “Ant-Man and the Wasp: Quantumania,” “Shazam! Fury of the Gods” and “Fast X.”The latest “Mission: Impossible” film arrived last weekend to solid results, but below what Hollywood had been expecting.Ticket buyers seem to be tiring of new installments in decades-old franchises. What is succeeding? For the most part, characters that have not been onscreen in recent memory (“The Super Mario Bros. Movie”), new chapters in series that are not as well worn (“Creed III”) and movies that cater to audiences ignored by Hollywood (“Sound of Freedom,” which has been promoted by the right).For all of her world domination, Barbie has never before had her own big-budget movie. “Oppenheimer” is based on the 2005 biography “American Prometheus” by Kai Bird and Martin J. Sherwin. “Both studios went all-in on original films, directed by notable auteurs with an interest in pushing the envelope,” said Paul Dergarabedian, a senior Comscore analyst. “These are not the tried-and-true safe bets that are the hallmark of the summer movie season.”“Barbie” has major movie stars — Margot Robbie and Ryan Gosling — while “Oppenheimer” cast the lesser-known Cillian Murphy in the title role. “Barbie” is aimed at women, while “Oppenheimer” has the edge with men. One represents what many cinephiles loathe about Hollywood: movies based on toys. The other was written and directed by one of Hollywood’s most serious cinephiles.Comedy against drama. The brightest side of human imagination vs. the darkest. Creating worlds, destroying worlds.The contrasts are irresistible.While rare, such box-office matchups are not without precedent. Just ask Nolan. In July 2008, his sinister Batman movie “The Dark Knight” (Warner Bros.) arrived head-to-head with Universal’s silly, sun-drenched “Mamma Mia!” His was No. 1 that weekend, but both movies became runaway hits. More

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    Hollywood Strikes: Labor Day Looms as Crisis Point

    Ongoing strikes could disrupt the entertainment industry in fundamental ways, putting the 2024 box office and the fall broadcast lineup in jeopardy.In May, when 11,500 movie and television writers went on strike, Hollywood companies like Netflix, NBCUniversal and Disney reacted with what amounted to a shrug. The walkout wasn’t great, but executives had expected it for months. They could ride it out.The angry response from Hollywood’s corporate ranks when actors went out on Friday was dramatically different. What began as an inconvenience has become a crisis.For a start, the actors’ union is much more powerful than the writers’ guild, with a membership of about 160,000 that includes world-famous celebrities studied in the art of delivering messages to captivated audiences. The film and TV scripts that studios had banked in case of a writers’ strike have been suddenly rendered inert, deprived of actors to bring them to life. Numerous big-budget movies that had been shooting had to shut down immediately, including “Twisters,” “Venom 3,” “Deadpool 3” and “Gladiator 2.”In interviews, three studio chairs who spoke on condition of anonymity because of the sensitivity of the labor situation, said Hollywood’s content factories could sit idle for little more than a month — roughly until Labor Day — until there would be a serious impact on the release calendar for 2024, particularly for movies. A work stoppage that stretches into September could force studios to delay big projects for next year by six months, making 2024 resemble the ghost town of recent memory set off by the Covid-19 pandemic.Studios had just gotten the release schedule looking normal again, with one big movie following another. Another significant lull in offerings may be devastating for theaters. This year’s box office has already been underwhelming and, with striking actors barred from publicity efforts, films scheduled for the second half of 2023 could be affected — especially those with awards aspirations. One of the studio executives on Friday predicted it could imperil at least one of the national cinema chains.Bobbie Bagby Ford, the chief creative officer and executive vice president of B&B Theatres, a midlevel chain with more than 50 locations in 14 states, said the strikes “have impacted the industry at a difficult time.”“The duration of the ongoing strike will play a significant role in its impact on cinemas,” Ms. Bagby Ford said. “If it remains short enough to prevent an overwhelming backlog of movies, the situation can be managed.”Greg Marcus, chief executive of the Marcus Corporation — which owns the fourth-largest theater chain in the country — agreed that the strikes were unnerving but said they were less threatening to the industry than the pandemic.“Depending on the length of time, there could be a gap in a year,” Mr. Marcus said. “But it’s not like being closed for months on end, people debating the value of theatrical, and then big gaps because of production delays.”Labor Day will arrive in a heartbeat, which would seem to prompt studios to break the standstill with the actors sooner rather than later. But there’s a problem: Studio executives were genuinely surprised by the Screen Actors Guild’s reaction to their proposed terms. They felt they had made significant concessions and were stunned by the union’s rhetoric, especially since they were able to amicably negotiate a lucrative new contract in 2020.The proposed terms included increased pay, protections around the audition process and more favorable terms for pension and health contributions. They also offered that dancers receive an on-camera rate for rehearsal days.In particular, the studios — acknowledging in private conversations that they had made a mistake by largely ignoring the writers’ demands for guardrails around artificial intelligence — proposed terms for use of A.I. that their negotiators said would protect actors.But it wasn’t enough to avert a strike. Duncan Crabtree-Ireland, the actors’ chief negotiator, said in an interview on Saturday that the studio’s proposal was unreasonable. The artificial intelligence terms jeopardize “the entire field of acting,” Mr. Crabtree-Ireland said, adding that studios also weren’t offering actors revenue participation in streaming.“Those are the core issues,” Mr. Crabtree-Ireland said. “And the fact that the companies won’t move on them reflects a colonial attitude toward the workers who are the entire basis of the existence of their companies.” He said actors want to begin bargaining again.The Alliance of Motion Picture and Television Producers, which negotiates on behalf of the studios, disputed Mr. Crabtree-Ireland’s characterization of its members’ attitudes, citing terms of its proposal including a “groundbreaking A.I. proposal that protects actors’ digital likenesses.”An empty red carpet for Disney’s premiere of “Haunted Mansion” in Anaheim, Calif., on Saturday.Allison Dinner/EPA, via ShutterstockThe frustration on the other side of the bargaining table was evinced by comments made on Thursday by Robert A. Iger, Disney’s chief executive, who said during an interview on CNBC that workers were being “unrealistic.” Pouring gas on the fire was an article on the show business website Deadline that quoted an anonymous studio executive, who threatened to “bleed out” writers until they “start losing their apartments.” The studio alliance said the anonymous executive did not speak for its members.Though some executives see a brief stoppage as an opportunity to slash costs, a long-term shutdown has the potential to cause havoc in an entertainment industry already buffeted by the rise of streaming and struggles at the box office.“While media execs try to spin the dual strikes as a positive as production spending stops, investors are far more concerned that this will be a long strike that hurts the performance of already completed movies and TV series,” said Rich Greenfield, an analyst at the research firm LightShed Partners.If the twin strikes drag on for just one or two months, companies will probably seize on the shutdown as an opportunity to save cash that they otherwise would have been spending on preproduction — the work done before shooting starts — and bidding on scripts, said Michael Nathanson, an analyst at SVB MoffettNathanson who focuses on the media and entertainment industries. Some of those costs will be incurred later anyway, he noted.They can also take a second look at the shows and films they have in the pipeline, pruning ones that are too costly, Mr. Nathanson said. He compared a brief strike to a halftime break for a losing team that needs to draw up a new strategy.The strike also threatens lucrative, long-term deals struck by media companies during the streaming boom, when they were willing to shell out astounding sums to lure creators like Shonda Rhimes, Ryan Murphy and J.J. Abrams. Some long-term deals have force majeure clauses, which take effect on the 60th or 90th day of a strike, allowing the studios to terminate their contracts without paying a penalty. Mr. Greenfield said those clauses could theoretically let studios get expensive deals off the books, but invoking them would jeopardize relationships with top talent in the future.If actors aren’t back to work by the fall, it will hurt network television, which needs them for new shows coveted by advertisers, Mr. Nathanson said. He added that traditional media companies based in the United States are at a disadvantage compared with Netflix, the dominant streaming company, which can take advantage of its production facilities around the world.“It’s like if the United Auto Workers go on strike, and all of a sudden you see more cars from Japan and Germany on the road,” Mr. Nathanson said.Publicly, studio executives are urging Hollywood to get back to work. Mr. Iger said last week in an interview from the annual Sun Valley conference for business titans that the strike would have a “very damaging” effect on the entertainment industry.There’s little indication, however, that a deal is close.The negotiating parties have all said they want to reach a fair agreement, placing the blame for the standstill on the other side. But they all acknowledge privately that if Hollywood doesn’t thaw out in time, everyone will get frostbite.”Making nothing as a cost-saving strategy is foolish with the fall TV season rapidly approaching and advertisers and consumers expecting new programming,” said Ellen Stutzman, the chief negotiator for the Writers Guild of America. More

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    In Hollywood, the Strikes Are Just Part of the Problem

    The entertainment industry is trying to figure out the economics of streaming. It’s also facing angst over a tech-powered future and fighting to stay culturally dominant.Existential hand-wringing has always been part of Hollywood’s personality. But the crisis in which the entertainment capital now finds itself is different.Instead of one unwelcome disruption to face — the VCR boom of the 1980s, for instance — or even overlapping ones (streaming, the pandemic), the movie and television business is being buffeted on a dizzying number of fronts. And no one seems to have any solutions.On Friday, roughly 160,000 unionized actors went on strike for the first time in 43 years, saying they were fed up with exorbitant pay for entertainment moguls and worried about not receiving a fair share of the spoils of a streaming-dominated future. They joined 11,500 already striking screenwriters, who walked out in May over similar concerns, including the threat of artificial intelligence. Actors and writers had not been on strike at the same time since 1960.“The industry that we once knew — when I did ‘The Nanny’ — everybody was part of the gravy train,” Fran Drescher, the former sitcom star and the president of the actors’ union, said while announcing the walkout. “Now it’s a walled-in vacuum.”At the same time, Hollywood’s two traditional businesses, the box office and television channels, are both badly broken.This was the year when moviegoing was finally supposed to bounce back from the pandemic, which closed many theaters for months on end. At last, cinemas would reclaim a position of cultural urgency.But ticket sales in the United States and Canada for the year to date (about $4.9 billion) are down 21 percent from the same period in 2019, according to Comscore, which compiles box office data. Blips of hope, including strong sales for “Spider-Man: Across the Spider-Verse,” have been blotted out by disappointing results for expensive films like “Indiana Jones and the Dial of Destiny,” “Elemental,” “The Flash,” “Shazam! Fury of the Gods” and, to a lesser extent, “The Little Mermaid” and “Fast X.”The number of movie tickets sold globally may reach 7.2 billion in 2027, according to a recent report from the accounting firm PwC. Attendance totaled 7.9 billion in 2019.It’s a slowly dying business, but it’s at least better than a quickly dying one. Fewer than 50 million homes will pay for cable or satellite television by 2027, down from 64 million today and 100 million seven years ago, according to PwC. When it comes to traditional television, “the world has forever changed for the worse,” Michael Nathanson, an analyst at SVB MoffettNathanson, wrote in a note to clients on Thursday.Disney, NBCUniversal, Paramount Global and WarnerBros. Discovery have relied for decades on television channels for fat profit growth. The end of that era has resulted in stock-price malaise. Disney shares have fallen 55 percent from their peak in March 2021. Paramount Global, which owns channels like MTV and CBS, has experienced an 83 percent decline over the same period.On Thursday, Robert A. Iger, Disney’s chief executive, put the sale of the company’s “noncore” channels, including ABC and FX, on the table. He called the decline in traditional television “a reality we have to come to grips with.”In other words, it’s over.The latest installment of “Mission: Impossible” is opening this week and could be a rare bright spot at the box office.Mark Abramson for The New York TimesAnd then there is streaming. For a time, Wall Street was mesmerized by the subscriber-siphoning potential of services like Disney+, Max, Hulu, Paramount+ and Peacock, so the big Hollywood companies poured money into building online viewing platforms. Netflix was conquering the world. Amazon had arrived in Hollywood determined to make inroads, as had the ultra-deep-pocketed Apple. If the older entertainment companies wanted to remain competitive — not to mention relevant — there was only one direction to run.“You now have, really in control, tech companies who haven’t a care or clue, so to speak, about the entertainment business — it’s not a pejorative, it’s just the reality,” Barry Diller, the media veteran, said by phone this past week, referring to Amazon and Apple.“For each of these companies,” he added, “their minor business, not their major business, is entertainment. And yet, because of their size and influence, their minor interests are paramount in making any decisions about the future.”A little over a year ago, Netflix reported a subscriber loss for the first time in a decade, and Wall Street’s interest swiveled. Forget subscribers. Now we care about profits — at least when it comes to the old-line companies, because their traditional businesses (box office and channels) are in trouble.To make services like Disney+, Paramount+ and Max (formerly HBO Max) profitable, their parent companies have slashed billions of dollars in costs and eliminated more than 10,000 jobs. Studio executives also put the brakes on ordering new television series last year to rein in costs.WarnerBros. Discovery has said its streaming business, anchored by Max, will be profitable in 2023. Disney has promised profitability by September 2024, while Paramount had not forecast a date, except to say peak losses will occur this year, according to Rich Greenfield, a founder of the LightShed Partners research firm.Giving in to union demands, which would threaten streaming profitability anew, is not something the companies will do without a fight.“In the short term, there will be pain,” said Tara Kole, a founding partner of JSSK, an entertainment law firm that counts Emma Stone, Adam McKay and Halle Berry as clients. “A lot of pain.”Every indication points to a long and destructive standoff. Agents who have worked in show business for 40 years said the anger surging through Hollywood exceeded anything they had ever seen.“Straight out of ‘Les Miz’” was how one longtime executive described the high-drama, us-against-them mood in a text to a reporter. Photos circulating online from this past week’s Allen & Company Sun Valley media conference, the annual “billionaires’ summer camp” attended by Hollywood’s haves, inflamed the situation.On a Paramount Pictures picket line on Friday, Ms. Drescher attacked Mr. Iger, something few people in Hollywood would dare to do without the cloak of anonymity. She criticized his pay package (his performance-based contract allows for up to $27 million annually, including stock awards, which is middle of the road for entertainment chief executives) and likened him and other Hollywood moguls to “land barons of a medieval time.”“It’s so obvious that he has no clue as to what is really happening on the ground,” she added. Mr. Iger had told CNBC on Thursday that the demands by the two unions were “just not realistic.”In the coming weeks, studios will probably cancel lucrative long-term deals with writers (and some actor-producers) by virtue of the force majeure clause in their contracts, which kick in on the 60th or 90th day of a strike, depending on how the agreements are structured. The force majeure clause states that when unforeseeable circumstances prevent someone from fulfilling a contract, the studios can cancel the deal without paying a penalty.Eventually, contracts with the Writers Guild of America and SAG-AFTRA, as the actors’ union is known, will be hammered out.The deeper business challenges will remain.Nicole Sperling More

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    Ticketmaster Pauses Taylor Swift’s Eras Tour Sale in France

    Fans trying to purchase tickets to six of the pop superstar’s concerts faced long queues and technical issues before the company said that a new on-sale time would be announced.Ticketmaster has once again cracked under the weight of a Taylor Swift ticket sale — this time in France.As French fans prepared on Tuesday to purchase tickets to six concerts in May and June 2024 on Swift’s Eras Tour — four shows in Paris, two in Lyon — Ticketmaster’s website displayed a gigantic queue of customers ready to buy; one screenshot appeared to tell a fan that 1,023,504 shoppers were in line ahead of them.Soon, Ticketmaster announced that sales for those shows had been placed on “pause.” The company said that a new on-sale time would be announced, and that “all codes not already used will remain valid.” But some fans’ social media posts seemed to show technical errors on Ticketmaster’s website, including a progress icon that “keeps spinning and spinning and spinning,” as one fan — speaking English with an American accent, but with 762 euros’ worth of tickets in their shopping cart — put it.A few hours later, the French branch of Ticketmaster offered some more detail on social media, blaming the problem on a “third-party provider” that the company did not identify, and adding that tickets were still available. A representative of Live Nation Entertainment, Ticketmaster’s corporate parent, said that the provider works with Ticketmaster only in France.The situation in France appeared to be a frustrating repeat of the problems that plagued Swift’s North American presale in November, when an influx of millions of fans — and bots — overwhelmed Ticketmaster’s systems, and fans reported issues like tickets in their shopping carts disappearing before they could be purchased. Ticketmaster shut down its public sale as a result, though the company also said it had sold more than two million tickets to the tour in a single day.Problems like those at Swift’s presale in November — as well as long-simmering concerns over Ticketmaster and Live Nation’s market dominance — led to a brutal Senate Judiciary hearing in January. Senators from both parties flatly called the company a monopoly and were skeptical of an executive’s explanation that Ticketmaster was unable to defend itself against an onslaught of bots during Swift’s presale.“This is unbelievable,” Senator Marsha Blackburn, Republican of Tennessee, said at the hearing. “Why is it,” she added, “that you have not developed an algorithm to sort out what is a bot and what is a consumer?”Yet the demand for Swift tickets has been extraordinary, with Swift selling out stadiums everywhere she plays and tickets going for thousands of dollars on the secondary market. She is scheduled to complete the North American leg of her tour next month, then play in Latin America, Asia and Europe.The Justice Department has separately been conducting an antitrust investigation of Live Nation. The Justice Department has not confirmed that investigation, but Live Nation’s chief executive, Michael Rapino, has spoken about it openly. More