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      in Music

      Ticketmaster Called a ‘Monopoly’ at Senate Hearing Over Taylor Swift Debacle

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      The Judiciary Committee, responding to the bungled sale of Taylor Swift concert tickets, heard the company apologize and its critics trace the problem to the industry’s lack of competition.Live Nation Entertainment, the concert industry giant that owns Ticketmaster, came under withering attack during a Senate Judiciary hearing on Tuesday, with committee members from both parties criticizing it for the botched sale of tickets to Taylor Swift’s latest tour and calling the company a monopoly that hinders competition and harms consumers.Over nearly three hours, senators pilloried a top Live Nation executive, Joe Berchtold, over the handling of Ms. Swift’s tickets last November and over longstanding allegations that the company badgers its competitors to win new business. Such bullying would be a violation of a Justice Department agreement that set conditions on the merger of Live Nation and Ticketmaster in 2010.“This is all the definition of monopoly,” said Senator Amy Klobuchar, Democrat of Minnesota. “Live Nation is so powerful that it doesn’t even need to exert pressure. It doesn’t need to threaten. Because people just fall in line.”Some at the hearing went so far as to question whether the two companies, whose agreement with the Justice Department expires in 2025, should be broken up.Mr. Berchtold, Live Nation’s president and chief financial officer, acknowledged the problems with a presale for Ms. Swift’s tour, and apologized to the singer and her fans. When those tickets went on sale, millions of people were turned away. Technical problems also caused tickets to disappear from the online baskets of customers — whom Ticketmaster had approved through its Verified Fan system — as they were trying to buy them.At the hearing, both Republican and Democratic senators expressed concern about Live Nation’s dominance in the ticketing industry. Haiyun Jiang/The New York TimesMr. Berchtold largely attributed Ticketmaster’s failings to an assault from online bots: automated programs, run by scalpers, that seek to snatch up tickets before they ever make their way to consumers. That drew a largely skeptical response from the senators.“This is unbelievable,” Senator Marsha Blackburn, Republican of Tennessee, said, with more than a hint of anger in her voice. “Why is it,” she added, “that you have not developed an algorithm to sort out what is a bot and what is a consumer?”Senator John Kennedy, Republican of Louisiana, was even more blunt. “The way your company handled the ticket sales with Ms. Swift,” he said, “was a debacle.”The merger of Live Nation and Ticketmaster united the world’s most powerful concert promoter and the biggest ticketing platform, creating a colossus without equal in the multibillion-dollar live music business.In 2019, the last full year unaffected by the Covid-19 pandemic for which Live Nation has reported data, the company put on more than 40,000 events around the world and sold 485 million tickets. It owns or otherwise controls more than 300 venues around the world, far more than any other player in the business.In part because of its bulk and global reach, Live Nation has long been the target of complaints from competitors, who contend that the company’s size, and its control of Ticketmaster, give it an unfair advantage.Jerry Mickelson, a longtime independent concert promoter in Chicago, told the senators that a common frustration among the market’s smaller players is that Live Nation can profit from concerts put on by rival promoters because it still makes money through its control of Ticketmaster. “Pepsi doesn’t earn money from Coke,” he said. “But our competitor, Live Nation, makes money from selling tickets to our concerts.”Objections to Live Nation’s business have grown louder since 2019, when the Justice Department said that the company had “repeatedly violated” the terms of its regulatory agreement, called a consent decree.Justice Department investigators said that Live Nation had threatened venues that it would withhold tours under the company’s control if those venues did not sign deals with Ticketmaster, in violation of a key provision in the decree. Live Nation did not admit any wrongdoing, but in early 2020 the Justice Department extended the decree by five years.Senator Richard Blumenthal, Democrat of Connecticut, was among those at the hearing who raised the question of whether Live Nation’s merger with Ticketmaster should be undone.“If the Department of Justice establishes violations of the consent decree,” he said, “then unwinding the merger ought to be on the table.”Mr. Berchtold pushed back against many of the accusations, saying that Live Nation does not threaten venues; that those venues hold a great deal of leverage in negotiating ticketing contracts; and that new entrants like SeatGeek, a rival ticketing platform, have kept Ticketmaster on its toes. According to various estimates cited by the senators, Ticketmaster controls the ticketing at 70 to 80 percent of major concert venues in the United States. Mr. Berchtold said Live Nation’s estimate is 50 to 60 percent and he attributed its market share to the quality of its product.A small number of people demonstrated outside the Senate office building during the hearing, some holding signs referencing the Taylor Swift ticket debacle. Kenny Holston/The New York Times“We believe ticketing has never been more competitive,” he said.At the hearing, called “That’s the Ticket: Promoting Competition and Protecting Consumers in Live Entertainment,” witnesses included other players in the concert business who described great difficulties competing against Live Nation.Jack Groetzinger, the chief executive of SeatGeek, said that venues are afraid of losing Live Nation concert tours if they do not sign with Ticketmaster. He said that is an obstacle for smaller companies like his in winning new business — though SeatGeek has been one of the more successful upstarts in ticketing in recent years, signing major clients like the Dallas Cowboys and Jujamcyn Theaters, one of the major Broadway theater owners.The panel also included a musician, Clyde Lawrence, of a small New York band called Lawrence. Dressed in a black suit, and with a scruffy head of hair, he joked that he could only dream of the crushing ticket demand enjoyed by Ms. Swift. But he described frustrations in dealing with Live Nation, such as the backstage costs it charges musicians, and the opacity of ticket surcharges, for which his band gets nothing.He described a typical show, where the face value of the ticket was $30, plus $12 in fees. Yet out of that $42 paid by the consumer, $30 was eaten up by the venue, Live Nation and Ticketmaster, and another $6 went to the band’s touring expenses. “So that leaves us with $6 for an eight-piece band, pretax,” he said, “and we also have to pay our own health insurance.”In his questioning, Senator Josh Hawley, Republican of Missouri, honed in on a facet of Ticketmaster’s business, the resale marketplace that exists seamlessly within its online ticket sales platform, “where you’re forcing everyone in the resale market to come into your ecosystem.”“This is how monopolies work,” Mr. Hawley added. “You leverage market power in one market to get market power in another market — and it looks like you’re doing that in, frankly, multiple markets.”Ms. Klobuchar, who called the hearing, said in a summation that some of the problems in ticketing, such as fighting bot traffic, could be dealt with through legislation. But she said that the larger question, of whether to take action against Live Nation as a monopoly, was best handled by the Justice Department. The near-unanimous criticism from lawmakers on Tuesday may put pressure on the Justice Department to act.The most remarkable aspect of the hearing may have been the display of consensus by a panel often split along partisan lines. Mr. Blumenthal summed that up with a mocking salute to Mr. Berchtold.“I want to congratulate and thank you for an absolutely stunning achievement,” he said. “You have brought together Republicans and Democrats in an absolutely unified cause.” More

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      in Theater

      As ‘A Strange Loop’ Ends, Its Creator Looks Back on a ‘Supernova’

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      Michael R. Jackson discussed his Pulitzer and Tony-winning musical, which closed Sunday after a nine-month Broadway run.The musical “A Strange Loop” won a Pulitzer Prize even before it got to Broadway, and then it won the Tony Award for best musical shortly after opening. But on Sunday, it closed after only a nine-month run.It has been a tough theater season all around — “A Strange Loop” was one of six shows that closed Sunday — as the industry continues to face audiences that are smaller than they were before the pandemic.But “A Strange Loop,” a meta-musical in which a gay, Black musical theater composer endeavors to write a show about a gay, Black musical theater composer, exited at a high point: During its final week, it pulled in $955,590 at the box office, which was the highest weekly gross of its run, and which set a new house record for the Lyceum Theater.The final night was a celebration: The playwright Michael R. Jackson, who began developing this show when he was 23 and who is now 41, got a standing ovation when he took his seat. There were more standing ovations for the show’s three Tony-nominated performers, Jaquel Spivey, L Morgan Lee and John-Andrew Morrison.Minutes after the show ended, Jackson sat for an interview about the run, the closing and his next project, in a hideaway up a spiral staircase above the stage. These are edited excerpts from the conversation.Jackson and the director of “A Strange Loop,” Stephen Brackett, at the final performance.Justin J Wee for The New York TimesThis show has been part of your life for 20 years. What was this night like for you?It was emotional, and it was a reminder of why I even began to write it. I wanted to fill an empty space that I saw, both in myself and in the world. And so to see that realized and to see everybody filling in that space in all these colorful ways that are even bolder and more beautiful than what I started with was so powerful and so affirming and so necessary.There’s so much anger and pain in the show. Was that anger and pain yours, and do you still feel it?I have access to it. It’s one of many of the colors in the crayon box. But it doesn’t motivate me. There was a time in my life where the anger was the thing that propelled me forward, but I think harnessing it and digging into it and questioning it and living with it and subverting it and making fun of it and then ultimately accepting it really helped me become the artist that was able to write it.The show won the Pulitzer and the Tony but is closing earlier than you would have wanted. Do you think of the show as successful or not?The more that I’ve reflected on it, it really makes sense to me that “A Strange Loop” would be a supernova that cuts across the firmament and then explodes. It’s not necessarily a piece of art that’s meant to fill a commercial need indefinitely, and I now can’t imagine how it would do that without compromising its artistic integrity. So I consider it to be a fantastic success because that’s how I define success. And I’ll always prioritize the artistic integrity over the commercial and the financial.Jackson embraces the actor Jason Veasey at the party after the final performance.Justin J Wee for The New York TimesMany people imagine that your parents are like Usher’s parents, who can’t accept his homosexuality and are skeptical of his career ambitions. I gather that’s not the case.Everything in the show is a fiction, even if it’s drawn from life. Whatever experiences I had with my parents, I took them in as I saw them, and I remixed them into a story. That’s not my parents, which I think is one reason my parents are able to watch the show and see its success and cheer for me so loudly.Do your parents accept you both as gay and as a musical theater writer?They do.I gather the show has led you to meet some famous people.As a child, I adored Whoopi Goldberg in “The Color Purple” and “Soapdish” and “Sarafina!” I thought, when I heard she was coming, that when I met her I would see that lady from “The View.” But the minute I saw her eyes, she was that wonderful performer from my childhood, and that brilliant artist, who loved my show, and it was such a beautiful moment to meet her and to talk with her about the show. And then there were people who didn’t see the show, but who I got to meet as a result of it. I got to spend time with my idol, Tori Amos, and that was a life-changing experience.One person who didn’t come is Tyler Perry, who is mentioned repeatedly in the show, often critically.The interesting thing there is that he and I have a phone relationship. He called me right after I won the Pulitzer, and we text every once in a while, and we spoke recently. He’s probably one of the most complex relationships in my life with someone who I’ve never met. He has a kind of phobia around “A Strange Loop,” without having ever seen it, whereas I’ve seen most of his work. We’ll see where that relationship goes. Maybe it’ll go nowhere. I told him we need to sit down and have dinner.In the last year and a half there have been a record number of shows by Black writers on Broadway. Many have struggled at the box office, but so have a lot of other shows. What’s happening?We need to look at the larger economic realities that are happening in the world more broadly, and the ways those trickle down. A lot of people get very confused in thinking that theater and Broadway live in their own separate economy, outside of everything else, and it doesn’t.Jackson onstage with cast members at the final performance of “A Strange Loop.”Justin J Wee for The New York TimesThroughout its run, the show faced a number of cast absences. What do you think was going on?Coming out of the pandemic, there’s been illness, there’s been all kinds of things going on, and people are taking care of themselves. And I think that’s going to be a new normal: People taking care of themselves, and shows will have to adapt to that.One of the adaptations was that the weekend before the closing, you went on as Usher for three concert-style performances. What was that like?It was really cathartic and terrifying and thrilling. I went from having to live the role to having to play the role, and bringing those two halves together gave me tremendous closure. Over the last couple of months, I’ve had some daily self-loathings that come in and say “Maybe the show’s not that good,” but once I stepped into it, I was again reminded of its power and of its audacity and of its singularity, and I sent daily self-loathing packing.This show has a white director and a white lead producer, which I understand has led to some pushback.There’s this hunger to infantilize me, or any Black artist, for making the choice to collaborate with who they want to collaborate with, and always wanting to use race or gender or some identity marker as an assumed obstacle, when it may not be at all. I wish that people would respect the choices that artists make and not want to undermine them by assuming that there’s some sort of racial discord that is always waiting to tear people apart or animate their artistic decisions. I’m a grown man, and I stand behind my artistic choices.Your next musical, “White Girl in Danger,” starts previews Off Broadway in March. What is it about?It’s a soap opera fever dream about representation in storytelling.I know it’s prompted in part by your own affection for soap operas. If you were a soap opera character, who would it be?Sammy Jo Carrington. She was on “Dynasty,” played with great aplomb by Heather Locklear. She’s a troublemaker, but she always gets what she wants.Jaquel Spivey and John-Michael Lyles take their bows at the final performance of “A Strange Loop.”Justin J Wee for The New York TimesDo you see any thematic overlaps with “A Strange Loop”?In some ways I’ve been thinking of it as a companion piece. It’s not a sequel. It’s not direct. But there’s themes that I’ve been working through on “A Strange Loop” that I expound upon in a larger way in “White Girl in Danger,” if that makes any sense. You’ll have to see it.What’s next for “A Strange Loop”?I’m really hoping that people will pick it up and make their own interpretations of it. It’s a story that is like a jewel that has many facets, and you can hold it up to the light and you can see different things in it, depending on how you interpret it. So I really hope that regional theaters and colleges and universities and whoever else decide to take the risk on doing it, and really put their own stamp on it. More

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      in Movies

      ‘A Man Called Otto’ Surpasses Expectations at the Box Office

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      Ticket sales totaled $15 million over the holiday weekend, fueled by older audiences in the middle of the country.A nearly extinct species of theatrical movie — a conventional drama aimed at older ticket buyers in the middle of the country — sent a reminder to Hollywood over the weekend: If you build it (properly), they will come.“A Man Called Otto,” starring Tom Hanks as a cranky widower, will collect roughly $15 million over the four-day holiday weekend in the United States, for a total of $21 million since opening in limited release on Dec. 20, according to Comscore. That kind of sturdy debut has recently escaped pedigreed dramas like “Babylon,” “She Said,” “Amsterdam,” “Till” and “The Fabelmans,” leading to worries about the viability of dramas in theaters.For the most part, these films have been aimed at audiences on the coasts. “A Man Called Otto,” however, was marketed toward heartland audiences. Crowds came out in places like Detroit, Minneapolis, Denver and Salt Lake City, box office analysts said. None of the top 75 theaters for the film were located in Los Angeles or New York, which is very unusual.Ticket sales were “particularly vibrant in small-town theaters,” according to Sony Pictures Entertainment, which released the PG-13 film. About 60 percent of ticket buyers were female, and 46 percent of attendees were over the age of 55, Sony said. “A Man Called Otto” received warm reviews (68 percent positive, according to Rotten Tomatoes), with the obviousness of the plot the primary complaint. But ticket buyers loved it, as evidenced by a 96 percent positive audience rating on Rotten Tomatoes.“The audience for original adult films will absolutely return to theaters, if we don’t forget them,” Tom Rothman, the chairman of the Sony Motion Picture Group, said in an email. “And if you are able to strike a chord in Middle America, it can be especially strong.” “A Man Called Otto” took in 50 percent more than the $10 million that analysts predicted going into the weekend.“A Man Called Otto” cost about $50 million to make (not including marketing expenses), with financing shared by TSG Entertainment and SF Studios, a Swedish film and television company. A remake of a Swedish film and based on a best-selling novel called “A Man Called Ove,” it is the heartstring-tugging story of a depressed widower who finds himself in an unusual friendship with a new neighbor. Hanks co-stars with Mariana Treviño and a cat named Smeagol. The movie was directed by Marc Forster, who is known for “Finding Neverland” and “Quantum of Solace.”The top movies at the North American box office over the weekend were wide-release holdovers. In first place, “Avatar: The Way of Water” (Disney) collected about $38.5 million between Friday and Monday, for a five-week total of $563 million ($1.9 billion worldwide). “M3gan,” a horror comedy from Universal, ranked second, with estimated ticket sales of $21.2 million, for a two-week total of $60 million ($91 million worldwide). More

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      in Music

      Barclays Center Drops SeatGeek and Returns to Ticketmaster

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      The Brooklyn venue replaced Ticketmaster, the industry leader, in 2021 in favor of SeatGeek, a competitor. It is not clear why it changed direction again.In 2021, Barclays Center in Brooklyn made a surprising announcement about its business: After nearly a decade with Ticketmaster, the industry leader, as its ticketing vendor, the arena was switching to SeatGeek, an aggressive upstart.Now, barely a year into what had been a seven-year contract, BSE Global, the parent company of Barclays — the home of the Brooklyn Nets and New York Liberty basketball teams, and a destination for major concert tours — is canceling its partnership with SeatGeek and returning to Ticketmaster.The change was revealed on Friday when Barclays announced a concert by the singer and producer Jackson Wang on May 11 with a link to Ticketmaster. SeatGeek, which remains the ticketer for many events already on Barclays’s calendar, will gradually be replaced by Ticketmaster in coming months as new concerts and sporting events go on sale.The abrupt switch, at a high-profile venue in one of the biggest markets in the world, is head-spinning news in the lucrative ticketing business, where Ticketmaster’s dominance has long been a matter of debate and scrutiny.“It’s very rare for such a cancellation,” said Larry Miller, the director of the music business program at New York University’s Steinhardt School of Culture, Education and Human Development.“Ticketing platform deals with venue owners are not of short duration,” Mr. Miller added. “I can’t think of a time over the last decade where a major venue has dropped a ticketing platform early on in the deal cycle.”The reasons for the change at Barclays were not immediately clear. Neither BSE Global nor SeatGeek would comment about whether there were any problems with ticketing that may have prompted a switch.In a statement, a spokeswoman for BSE Global said that SeatGeek “provided our fans with a first-class game day ticketing experience, and we’re appreciative of the time and energy they put into our work together.”The president of SeatGeek, Danielle du Toit, expressed no upset at Barclays’ change of direction. “It’s never easy to part ways with a client,” she said in a statement, “but as we look to the future, SeatGeek is grounded in our strategy and road map that are geared towards solving the challenges that plague the live entertainment experience.”Since its founding in 2009, SeatGeek has positioned itself as an industry disrupter. Initially just a resale platform, it has sought to challenge Ticketmaster’s dominance in the so-called primary market — sales directly from a venue’s box office, on behalf of sports teams or performing artists. When BSE Global announced its SeatGeek deal, which took effect in October 2021, the venue company praised its new partner’s “best-in-class mobile platform.”SeatGeek’s clients include major sports franchises like the Dallas Cowboys and the New Orleans Saints, as well as Jujamcyn Theaters, one of Broadway’s major theater owners.But SeatGeek, and other ticketing companies, all still lag far behind Ticketmaster, which sold 485 million tickets in 2019, the last year of business unaffected by the Covid-19 pandemic, an amount that swamps its competitors. Regulators have been monitoring Ticketmaster’s market share since it merged in 2010 with the concert giant Live Nation in a deal that critics suggested would damage competition in the ticketing industry, a consequence that Live Nation has denied.As a condition for its approval of the merger, the Justice Department entered into a regulatory agreement with Live Nation that, among other things, prohibited it from retaliating against venues that do not sign with Ticketmaster by withholding shows it controlled. The agreement, known as a consent decree, was extended by five years in 2020 after federal regulators found that Live Nation had “repeatedly” violated it. At the time, Live Nation did not admit to any wrongdoing, and said that extending the decree was “the best outcome for our business, clients and shareholders.”In an interview, Joe Berchtold, the president of Live Nation, acknowledged that the company is always under scrutiny for its actions in the marketplace. In recent weeks, for example, lawmakers have expressed concern over Ticketmaster’s botched ticket sale for Taylor Swift’s latest tour, and the company was widely condemned for its mishandling of a Bad Bunny concert in Mexico City.But Mr. Berchtold was unequivocal in stating that the company did not break any of its regulatory guidelines with Barclays Center.“I can absolutely confirm,” he said, “that there was no retaliation at Barclays for not using Ticketmaster, in terms of the routing of any concerts.”Tracking the blips and dips in tour dates for concert venues can be an inexact science. But data from Pollstar, a trade publication that covers the live music business, shows that Barclays Center received 13 Live Nation-promoted tours in the year after SeatGeek took over the venue’s ticketing business — a drop for Barclays, which in the years before the pandemic had tended to get about two dozen Live Nation events annually.However during the same period, from 2016 through 2019, the data also indicates the venue hosted fewer shows from independent promoters — those not associated with Live Nation or its major competitor, AEG Presents — from an average of more than 50 a year to less than 20 in the year after SeatGeek took over.SeatGeek and BSE Global declined to comment on the data.Barclays Center competes with Madison Square Garden, as well as the Prudential Center in Newark and the new UBS Arena in Elmont, N.Y., for major concert tours to fill out its schedule. Since 2019, BSE Global has been owned by Joseph Tsai, a Taiwanese-born tech billionaire, who bought out its previous owner, the Russian mogul Mikhail Prokhorov. More

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      in Movies

      ‘Treasure Planet’ at 20: Disney’s Failed Space Odyssey Deserved to Soar

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      This maligned flight of fancy contains a trove of underrated accomplishments worthy of reappraisal.Retro futuristic sailing ships and dazzling action scenes failed to entice audiences when Disney’s “Treasure Planet” opened in theaters on Thanksgiving weekend 20 years ago.The interstellar adventure followed an angsty teenager, Jim Hawkins (Joseph Gordon-Levitt), his deceitful cyborg mentor, John Silver (Brian Murray), and a crew of aliens and anthropomorphic animals across dangerous space phenomena and celestial bodies to find riches in a remote location. The stellar voice cast also featured Emma Thompson as the strict Captain Amelia and Martin Short as the talking robot B.E.N.For the directors Ron Clements and John Musker, who were responsible for some of the studio’s most profitable animated releases including “The Little Mermaid” and “Aladdin,” this outer space retelling of Robert Louis Stevenson’s seminal novel “Treasure Island” had been a beloved brainchild for 17 years before its fateful release in 2002.Over the five-day holiday weekend, the space odyssey took in only $16.7 million at the domestic box office, on a budget of $140 million, as well as plenty of unfavorable reviews. Analysts scrambled to determine the cause of such a cataclysmic financial disappointment.Some experts considered it a casualty of an oversaturated family market (“Harry Potter and the Chamber of Secrets” and “The Santa Clause 2” were still occupying screens), or perhaps it was a victim of a self-serious marketing campaign with a troublemaker animated protagonist.At the time, the Variety critic Andy Klein praised the visuals as up to the “studio’s best,” but felt the “film’s total appeal may be undercut by a script that rarely feels inspired.” Roger Ebert wasn’t taken with the adaptation, writing that “pirate ships and ocean storms and real whales (as opposed to space whales) are exciting enough.”Other experts thought of it as further proof of young viewers’ resistance to animated features in the science fiction genre after the stumbles of “Titan A.E.,” released in 2000, and “Atlantis: The Lost Empire,” which debuted in 2001. And still some blamed video games for having captured the attention of preadolescent boys — the perceived target audience. The most concerned went as far as to suggest that Disney should rethink its entire investment in animation. (As we now know, the studio didn’t yield, but two decades later its $180 million sci-fi saga “Strange World” stumbled on the same weekend, bringing in only $18.6 million this past Thanksgiving.)The Projectionist Chronicles a New Awards SeasonThe Oscars aren’t until March, but the campaigns have begun. Kyle Buchanan is covering the films, personalities and events along the way.Best-Actress Battle Royal: A banner crop of leading ladies, including Michelle Yeoh and Cate Blanchett, rule the Oscars’ deepest and most dynamic race.Golden Globe Nominations: Here are some of the most eyebrow-raising snubs and surprises from this year’s list of nominees.Gotham Awards: At the first official show of the season, “Everything Everywhere All at Once” won big.Governors Awards: Stars like Jamie Lee Curtis and Brendan Fraser worked a room full of academy voters at the event, which is considered a barometer of film industry enthusiasm.Despite the troubled history of “Treasure Planet,” this maligned flight of fancy contains a trove of underrated accomplishments worthy of reappraisal. Both its technologically advanced visuals and the poignancy of its interpersonal conflicts make it a bright anomaly in the constellation of early 2000s animation that deserved to soar.Told in a world where 18th-century designs and futuristic stylization collide, this is the story of a teenage hero evolving from a boy into a man. Constantly straddling the line between the old and the new, in form and in narrative, Musker and Clements steered the literary classic into the new millennium and beyond the stars.The interstitial essence that defines the film is also reflected in the craftsmanship behind it. An unsung triumph of technical innovation, “Treasure Planet” marked a turning point in the use of 3-D computer graphics in Disney animated features.The veteran animator Glen Keane’s work on John Silver highlighted this transition. The pirate’s body was animated by hand while his bionic arm came to life via computer-generated imagery.Most of the characters, with the exception of the robot B.E.N., were hand-drawn and inhabited virtual sets conceived through a process known as “deep canvas,” which allows artists to draw detailed 3-D environments, for a striking hybrid aesthetic.A sequence where the main vessel, RLS Legacy (named after Robert Louis Stevenson), must traverse a dangerous supernova serves as imposing example of one of the many instances in which this visionary combination of modern tools and old-fashioned handmade animation astounds. The traditionally animated sailors face the realistically rendered fiery supernova as it becomes a black hole for an action-packed set piece full of interplanetary explosions.Among the final Disney productions to implement substantial 2-D components, “Treasure Planet” was caught between the past and the future of animation.By the early 2000s, the advent of 3-D computer graphic animation as preferred cost-cutting approach over hand-drawn animation had begun to take hold with competitors like DreamWorks, who found success with the Oscar-winning “Shrek,” or Blue Sky Studios, with its box-office hit “Ice Age.”Outside of its irreplicable conception, “Treasure Planet” also tapped into adolescent woes that powerfully spoke to many teens because it treated the flood of emotions young people grapple with as legitimate. The hero here was rough around the edges.For their intergalactic coming-of-age tale, the directors turned Hawkins into a rebellious 15-year-old with a braided rat tail who surfs the skies on a solar-powered board. His father left when he was a child and his loving but worried mother can’t seem to get through to him. To find himself and mature, this brooding heartthrob must leave on an epic quest.Back when it hit theaters, observers may have deemed this version of Jim an unsympathetic lead, but it’s precisely his temperamental attitude, defiance toward authority and guarded vulnerability that make his unconventionally heroic character profoundly relatable.Though not a musical, “Treasure Planet” features a touching montage to the tune of the singer’s John Rzeznik’s “I’m Still Here,” a song written for the film, that bridges Hawkins’s abandonment trauma and his burgeoning relationship with Silver, a figure filling that paternal void.That aching search for validation — the need for a flawed role model to tell you how proud they are of you — comes across with a deep emotional maturity in Musker and Clements’s passion project, written with Rob Edwards.Months after its disastrous stint in cinemas, “Treasure Planet” received an Academy Award nomination for best animated feature, an accolade that, according to reports, came as a surprise to those at Disney. The worldwide gross was a meager $109.5 million. That it was met with disinterest in its time is a tragic outcome for one of the most indelibly out-of-the-box efforts Disney has ever produced.Still underappreciated but not entirely forgotten among those who would discover it on home video growing up, the movie embodies the pioneering spirit of honoring, but still surpassing, what was done before in order to reach new heights.That’s what Hawkins and his band of extraterrestrial misfits are after, and exactly what the pair of seasoned storytellers that brought them to life did with the source material, warts and all. More

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      in Music

      Pandemic Woes Lead Met Opera to Tap Endowment and Embrace New Work

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      Facing tepid ticket sales, the company will withdraw up to $30 million from its endowment and stage more operas by living composers, which have been outselling the classics.Hit hard by a cash shortfall and lackluster ticket sales as it tries to lure audiences back amid the pandemic, the Metropolitan Opera said Monday that it would withdraw up to $30 million from its endowment, give fewer performances next season and accelerate its embrace of contemporary works, which, in a shift, have been outselling the classics.The dramatic financial and artistic moves show the extent to which the pandemic and its aftermath continue to roil the Met, the premier opera company in the United States, and come as many other performing arts institutions face similar pressures.“The challenges are greater than ever,” said Peter Gelb, the Met’s general manager. “The only path forward is reinvention.”Nonprofit organizations try to dip into their endowments only as a last resort, since the funds are meant to grow over time while producing a steady source of investment income. The Met’s endowment, which was valued at $306 million, was already considered small for an institution of its size. This season it is turning to the endowment to cover operating expenses, to help offset weak ticket sales and a cash shortfall that emerged as some donors were reluctant to accelerate pledged gifts amid the stock market downturn. As more cash gifts materialize, the company hopes to replenish the endowment.To further cut costs, the company, which is giving 215 performances this season, is planning to reduce the number of performances next season by close to 10 percent.The Met’s decision to stage significantly more contemporary operas is a remarkable turnabout for the company, which largely avoided newer works for many decades because its conservative audience base seemed to prefer war horses like Puccini’s “La Bohème,” Verdi’s “Aida” and Bizet’s “Carmen.”But as the Met staged more new work in recent years that dynamic has begun to shift, a change that has grown more pronounced since the pandemic: While attendance has been generally anemic, contemporary works including Terence Blanchard’s “Fire Shut Up in My Bones” last season and Kevin Puts’s “The Hours” this season drew sellout crowds. (Verdi’s “Don Carlo,” by contrast, ended its run this month with 40 percent attendance.)Read More on the Coronavirus PandemicBoosters: Americans who received updated shots for Covid-19 saw their risk of hospitalization reduced by roughly 50 percent this fall compared with certain groups inoculated with the original vaccines, the Centers for Disease Control and Prevention reported.Seniors Forgo Boosters: Nearly all Americans over 65 got their initial Covid vaccines. But only 36 percent have received the bivalent booster, according to C.D.C. data.Free at-Home Tests: With cases on the rise, the Biden administration restarted a program that has provided hundreds of millions of tests through the Postal Service.Contagion: Like a zombie in a horror film, the coronavirus can persist in the bodies of infected patients well after death, even spreading to others, according to two startling studies.From now on, Mr. Gelb said, the Met will open each season with a new production of a contemporary work.It will begin next year with the company premiere of Jake Heggie’s “Dead Man Walking” and the season will feature its first performances of Anthony Davis’s “X: The Life and Times of Malcolm X”; Daniel Catán’s “Florencia en el Amazonas” and a staged production of John Adams’s “El Niño.” And Mr. Gelb said that the Met was rearranging next season to bring back “Fire Shut Up in My Bones” and “The Hours,” with its three divas, Renée Fleming, Joyce DiDonato and Kelli O’Hara, reprising their roles.Peter Gelb, the Met’s general manager, left, said that the company would embrace more contemporary works. He spoke with the composer Philip Glass in 2019. Sara Krulwich/The New York Times“Opera should reflect the times we’re in,” said Yannick Nézet-Séguin, the Met’s music director. “It’s our responsibility to generate new works so that people can recognize themselves and their realities on our stage.”Mr. Gelb said that the company’s change in strategy was possible in part because major stars are increasingly interested in performing music by living composers. “It’s a big shift in terms of opera singers themselves, embracing new work and understanding that this is the future,” he said.The Met has drawn many of the most illustrious singers of the day since Enrico Caruso ruled its stage, and it gave the world premiere of several Puccini operas and the American premiere of works by Richard Strauss and Wagner. It returned triumphantly last year after the long pandemic shutdown, which cost it $150 million in anticipated revenues. Audiences were back, though still lagging. Donations were up. And the determination of the whole company, including its artists and stagehands and ushers, was on full display: even as Omicron shut down many theaters last season, the Met never missed a curtain.By summer, however, the company, which has an annual budget of $312 million, making it the largest performing arts organization in the United States, began to feel the strains of the pandemic more acutely.Ticket revenues last season from in-person performances and the Met’s Live in HD cinema presentations were down by more than $40 million compared with before the pandemic. Paid attendance in the opera house has fallen to 61 percent of capacity, down from 73 percent. Donors have stepped in to fill much of the shortfall: During the pandemic, they have pledged more than $150 million in extra emergency funds. But amid the market downturn, some were hesitant to quickly deliver those gifts.“When the economy shudders, major donors shudder along with it,” Mr. Gelb said.The company had avoided dipping into its endowment in the early days of the pandemic, even as many other struggling opera companies and orchestras did, partly because it had taken the painful step of furloughing workers, including its orchestra and chorus, without pay. But now it has withdrawn $23 million from its endowment and can draw another seven million.A recent cyberattack that left the Met website and box office unable to sell new tickets for nine days has added to the company’s woes.But as more private donations come in — in the beginning of the new year the company expects to take in an additional $36 million in cash above its normal contributions — it hopes to replenish the endowment before the end of the fiscal year, at the end of July. It is unclear if that will be possible.“The Hours,” the new Kevin Puts opera starring Renée Fleming and Kyle Ketelsen, was such a strong seller this year that the company will bring it back next season. Sara Krulwich/The New York TimesThe Met’s decision to turn to its endowment undoes some of the work it has undertaken in recent years to build it back up. A few years ago the company announced a fund-raising drive to double the endowment, and took steps to lower the amount its draws from it each year down to 5 percent of its value, from 8 percent.The Met is not alone in finding it difficult to emerge from the pandemic.Portland Opera in Oregon, which is struggling with a prolonged decline in ticket sales, has reduced its staff and cut in half the number of operas it stages each season to three from six before the pandemic. “The situation currently facing Portland Opera is not unique, but it is still a crisis,” said Sue Dixon, the company’s general director, who said that the cuts were necessary in the short term but would hurt the company’s ability to grow back.The Philadelphia Orchestra has seen paid attendance hovering at around 47 percent this fall, down from about 66 percent before the pandemic, though a recent uptick in sales has provided some optimism. “Many people are not back in the habit,” said Matías Tarnopolsky, the president and chief executive of the orchestra and the Kimmel Center. “We need to remind them that it’s not only a beautiful and extraordinary and special experience, but it’s also easy and inexpensive.”Dayton Contemporary Dance Company, a troupe in Ohio, canceled its holiday shows this month because of tepid demand and rising production costs. And the Philly Pops, a 43-year-old orchestra, has announced plans to dissolve next year, citing mounting debt and a sharp decline in subscriptions during the pandemic.Verdi’s “Don Carlo” ended its run this fall with only 40 percent paid attendance.Ken Howard/Met OperaThe prospect of a recession next year is further rattling arts groups and raising fears that weak attendance could extend into next season and beyond. Federal assistance, which helped many companies survive the pandemic shutdown, has now largely dried up.“We’re still in this period of great uncertainty and anxiety,” said Simon Woods, the president and chief executive of the League of American Orchestras. “The need to build new audiences is more urgent than ever.”For many opera companies and orchestras, the pandemic has accelerated the decline of the subscription model for selling tickets, which was once a major source of revenue.At the Met, subscriptions are expected to fall to 19 percent of total box office revenues this season, compared with 45 percent two decades ago. As single tickets become more popular, and some older subscribers stay at home because of virus fears, the average age of the Met’s audience has dropped to 52, from 57 in 2020.Mr. Nézet-Séguin, who became the Met’s music director in 2018, succeeding James Levine, who led the company for four decades, said the company would remain committed to the classics even as it embraced innovation. And he said that the company could try to appeal to different audiences with an array of works, both old and new.“I want everyone to feel welcome at the Met,” he said. “Will they fall in love with every opera we do? Of course not. But I don’t want anyone to say, ‘The Met is not for me.’” More

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      Met Opera’s Website and Box Office Are Back, 9 Days After Cyberattack

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      Hackers had left the Met, the largest performing arts organization in the United States, unable to sell tickets as it tries to recover from the pandemic.Nine days after an audacious cyberattack struck the Metropolitan Opera, forcing its website offline, paralyzing its box office and hobbling its ability to sell tickets, the company announced on Thursday that those services had been restored.“After suffering a cyberattack that temporarily impacted our network systems, we’re pleased to announce that the Met is now able to process ticket orders through our website and in person at our box office,” the Met said in a message on its website, which reassured customers that no credit card information had been stolen during the attack.The resumption of ticket sales at the Met, the largest performing arts organization in the United States, marked the conclusion of what the company said was the first major cyberattack in its 139-year history. The attack, coming during the usually lucrative holiday period, knocked out the company’s ticketing system at a time when it would typically handle about $200,000 in sales each day.The targeting of the Met, which dealt the company a blow as it struggles to lure audiences back to prepandemic levels, underscored that even venerable cultural institutions are not immune to cyberattacks in the digital age.“This attack froze everything,” said Peter Gelb, the Met’s general manager, who said that it had wreaked havoc, undermining the electronic payment system for the company’s 3,000 full- and part-time employees and hampering its ability to order sets for upcoming productions. “The teachable moment of this attack is that if someone wants to break into your system, it is hard to stop them.”Despite the disruption, the Met never missed a performance, continuing to stage its grandiose old-school production of Verdi’s “Aida,” with its huge cast and towering sets, and the new Kevin Puts opera “The Hours,” starring Renée Fleming, Kelli O’Hara and Joyce DiDonato and inspired by Michael Cunningham’s Pulitzer Prize-winning 1998 novel. Without its regular ticket system, the opera house offered $50 general admission tickets for seats that usually cost several times that much, through a website set up by Lincoln Center. Gelb said Thursday that prices would return to normal levels.Gelb said it appeared that the attack has been orchestrated by an organized criminal gang, and that the F.B.I. was aware of the attack.Cybersecurity experts said the attack had all the hallmarks of a ransomware attack, a form of modern-day piracy that has become a global scourge in recent years, as attackers target local governments, businesses, hospitals and, now, cultural institutions.Experts said the crime is widespread. In some cases victims receive an email with a link or attachment that contains software that encrypts files on their computer and holds them hostage until they pay a ransom.While the attack had added to the Met’s woes, Gelb said the company was undeterred. Paraphrasing a line from Terence Blanchard’s opera “Fire Shut Up in My Bones,” which was performed at the Met last year, he said: “We bend but we don’t break.” More

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      A Cyberattack Shuts the Met Opera’s Box Office, but the Show Goes On

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      After hackers knocked out the ticket-selling system of the Met, the largest performing arts organization in the United States, the company decided to sell $50 general admission seats.It had been a full week since a brazen cyberattack had hobbled the Metropolitan Opera, taking its website offline and paralyzing its box office, and hundreds of opera lovers were waiting patiently in line Tuesday evening, fluctuating between anxiety and anticipation.The curtain was set to rise on the Met’s grandiose old-school production of Verdi’s “Aida” in 45 minutes, and 300 audience members had managed to score the sold-out $50 general admission tickets that the cyberattack had forced the company to offer as a workaround until its computer systems are fully restored.Some had feared a “running of the bulls” situation, with opera lovers jockeying for prime seats that ordinarily cost as much as $350 apiece. But the human choreography amid the technological mayhem was fairly seamless. The general-admission hordes, who had bought their tickets on a hastily assembled page on Lincoln Center’s website, were directed to side corridors of the Met’s 3,800-seat auditorium. There, ushers handed them improvised tickets, their seat numbers handwritten in black magic marker, distributed on a first-come-first-served basis.“It’s frightening that a cyberattack can happen at a place like the Met,” said Mike Figliulo, 42, a technology director on Broadway, as he marched triumphantly to his $50 seat in row M of the orchestra.The attack on the Met, the largest performing arts organization in the United States, knocked out a ticketing system that typically handles about $200,000 in sales each day at this time of year, and took down the company’s payroll system, forcing it to cut checks by hand for some of its 3,000 full- and part-time employees. It was the latest major disruption for a company struggling to lure audiences back to prepandemic levels, and it hit just as the lucrative holiday season was getting underway.“With this attack, it feels like we have entered the ninth circle of hell,” Peter Gelb, the Met’s general manager, said Tuesday during a pause in a rehearsal for an upcoming English-language holiday production of “The Magic Flute” that is popular with families. “It adds strain on a company that has suffered innumerable strains and challenges since the pandemic from which we are still recovering.”The Met’s outspoken support for Ukraine — it presented “A Concert for Ukraine” last season; helped arrange a tour by the newly formed Ukrainian Freedom Orchestra; and parted ways with one of its reigning prima donnas, the Russian soprano Anna Netrebko, after she declined to distance herself from President Vladimir V. Putin of Russia — led to speculation that Russia could be behind the cyberattack.Gelb tamped down that theory, saying that the attack appeared to be the work of an organized criminal gang. He said the Met had informed the F.B.I. of the attack, and that he hoped that the box office would be running as early as Wednesday.“I can understand why there might be conjecture that Russia is behind this, given the Met’s strong condemnation of Putin and defense of Ukraine,” he said. “But we don’t believe Putin is masterminding cyberattacks on opera companies. And if he is, that is a good reason that the Russians are losing the war.”The seating of people with $50 general admission tickets went smoothly. Jeenah Moon for The New York TimesGelb declined to elaborate on who was behind the attack. But cybersecurity experts said that, given how long it was taking the Met to get back online, the attack bore the hallmarks of an increasingly prevalent type of modern-day piracy that has targeted businesses, local governments, hospitals and even hotels. The weapon? A type of software known as ransomware.The crime is as simple as it is effective. In some cases victims receive an email with a link or attachment that contains software that encrypts files on their computer and holds them hostage until they pay a ransom.Ransomware has become a global scourge. A ransomware attack this fall disrupted the government of Suffolk County, on Long Island, forcing it largely offline. Five years ago, one of the largest ransomware attacks in recent memory left thousands of computers at companies in Europe, universities in Asia and hospitals in Britain crippled or shut down — in some cases, paralyzing hospital equipment before patients were poised to go into surgery.Justin Cappos, a cybersecurity expert at New York University’s department of computer science and engineering, said hackers who carry out such attacks frequently operate in Russia and Eastern Europe, and often demand a ransom in Bitcoin, a digital currency that is hard to trace. A Bitcoin payment also can’t be rescinded once it is made.He said that the targeting of cultural institutions like the Met was surprising, given that they typically have limited financial resources. Nevertheless, he said, the attackers might have been motivated by the audacity of targeting such a global and glittering brand.“Every organization needs to care about cybersecurity, even cultural organizations like the Met,” Cappos said. This attack, he added, underscored that “nobody is safe.”The Met — which never missed a curtain last year, even when the Omicron variant shut down wide swaths of Broadway, dance performances and concerts — has managed to proceed with all of its performances through the current cyberattack, staging Verdi’s “Rigoletto” and “Aida” and its new production of Kevin Puts’s “The Hours,” starring Renée Fleming, Kelli O’Hara and Joyce DiDonato, which was simulcast as planned to movie theaters around the world on Saturday as part of the Met’s Live in HD series.With war raging in Europe, record inflation and the continuing effects of the pandemic, cultural institutions across the world, including the Met, have been struggling economically. But Gelb said the Met was resilient.“Our lives have been turned upside down,” he added. “But we’ll get through it.”The operagoers who went to the Met on Tuesday evening were transported back to a grand operatic vision of ancient Egypt, with soaring arias and choruses telling a story of doomed love and divided loyalties. One scene stealer was an unruly pony named Sandy who stomped its hoof and shook its head aggressively during the larger-than-life Triumphal Scene, eliciting nervous laughter from the audience.The audience was able to forget, at least temporarily, that it was at the center of an opera house under siege. More